Jobs / United States / Zscaler INC
Technical Success Manager
Zscaler INC · 🇺🇸 Escazu, CRI
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 129 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 36 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Zscaler INC paid sponsored hires in similar roles1 certified filing for “Senior Technical Success Manager” (Information Technology Project Managers) in TX: $151k–$151k, median $151k. Most were filed at wage level IV (100%) — 4 lottery entries, ≈61% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Zscaler INC
The US Department of Labor certified 129 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 36 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Zscaler INC →
About the role
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Technical Success Manager to join our team . This is a Hybrid role, reporting to the Manager of Technical Success in the Technical Success department . You will guide customers through their Zero Trust journey as the central post-sales point of contact, helping them adopt and maximize their usage of Zscaler's solutions to secure their digital transformation objectives . Your role centers on providing expert advice, building relationships, and ensuring successful solution adoption for Zscaler’s customers . What you’ll do (Role Expectations) • Build and nurture relationships with key customer stakeholders and operational service owners to define and prioritize strategic alignment between customer objectives and Zscaler’s goals • Offer technical guidance, product insights, and best practices for the integration and expansion of Zscaler solutions through the development of customized technical strategies • Provide technical expertise and organizational skills to manage escalations and coordinate resolutions with internal and external teams • Identify adoption insights and develop risk mitigation plans proactively to manage and protect assigned customer accounts • Participate in the creation and sharing of intellectual capital including training and best practice guides to enhance the Customer Success team's capabilities Who You Are (Success Profile) • You thrive in ambiguity and build the path as you walk it, seeing dynamic environments as raw material to construct something meaningful. • You act like an owner with a strong bias for action, operating with integrity and navigating seamlessly between high-level strategy and hands-on execution. • You are a problem-solver who runs toward challenges, laser-focused on finding solutions that deliver maximum impact. • You are a high-trust collaborator who embraces a challenge culture with candid, clear, and respectful feedback to accelerate trust and team success. • You are a learner with a growth mindset, constantly seeking feedback to develop yourself, partner effectively, and work with purpose. What We’re Looking for (Minimum Qualifications) • Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain • 5+ years of experience in a customer-facing role such as Solutions Delivery, Customer Success Management, Technical Account Management, or Sales Engineering • 5+ years of experience in Cloud Services Architectures, Web-based Security, Networking, or Infrastructure Solutions • Strong communication and presentation skills that enable you to consultatively shape and influence internal and extern