Risk & Control, Technology Senior Specialist

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About the role

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. The Team: The Risk & Control – Technology Senior Specialist role sits within Risk & Control, part of Finance, acting as Agoda's second line of defense for risk management and providing timely assurance across business, technology, financial, and operational risk. As Agoda scales through innovation and data-driven experimentation, the team plays a critical role in balancing risk management with continued growth. Agoda is constantly expanding its reach through strategic innovations and data-driven experimentations. As a key stakeholder and enabler of the overall Agoda business, the Agoda Risk and Control team plays a unique role in balancing risk management without stifling innovation and growth. The Opportunity: You'll partner across Product, IT, Supply, Commercial, People, Legal, Customer Service, and Finance — engaging at all levels to understand business processes and design technology controls that ensure compliance and sound risk management. As the main point of contact for IT stakeholders and internal/external auditors, this role requires strong leadership and communication skills to coordinate technology risk and compliance efforts across SOX, IT, and audit teams. It is not a policing role: success depends on building trust as a critical partner while proactively managing risk. The Individual: The ideal candidate has hands-on experience assessing technology controls across end-to-end business processes — including ICFR, SOX, and IT Operations — identifying technology risks and executing control testing. This is a strong fit for someone who wants to make a meaningful impact balancing growth and risk in a fast-growing, innovative technology business. Key areas of responsibility (Including but Not Limited To) • Support the Risk & Control Leadership Team in maintaining a robust Enterprise Risk Management framework that enables growth and agility. • Maintain and continuously mature Agoda's internal control environment and full SOX compliance, including efficacy of financial reporting controls and their linkage to business processes. • Contribute to a pragmatic control assessment, testing, and reporting framework with adequate coverage across Agoda's operations. • Analyze and/or design IT and business process controls (SOX and non-SOX) to identify risks, control weaknesses, and gaps. • Guide business partners in designing and implementing controls that strengthen the control environment and mitigate risk. • Support ITGC/ITAC testing and documentation — walkthroughs, risk and gap identification, test procedures, and workpapers. • Create and maintain comprehensive documentation, including flow charts, process narratives, and risk and control matrices. • Act as the subject matter expert and go-to resource on technology risk. • Drive timely remediation of identified control deficiencies. • Partner with internal and external stakeholders (process owners, auditors, outsourced providers) to build relationships and coordinate assurance activities. • S

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