Jobs / United States / SIXT Rent a Car Ltd
Senior Manager Customer Sales & Service
SIXT Rent a Car Ltd · 🇺🇸 Tulsa, OK, US
Sponsorship verdict
No sponsorship evidence yet
No government record and no wording either way. Not a refusal — ask the recruiter.
- No government sponsor record hereThis employer does not appear with approvals in the government data SponsorApply holds.
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
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Sponsor Radar — SIXT Rent a Car Ltd
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About the role
SIXT is looking for a dynamic and experienced Senior Manager Customer Sales & Service to lead our call center operations. In this role, you will drive customer satisfaction, optimize service efficiency, and ensure a premium experience that aligns with SIXT's commitment to excellence. You will oversee daily operations, develop high-performing teams, and collaborate with global partners to resolve customer concerns effectively. If you are a results-driven leader with a passion for delivering exceptional service, we want to hear from you! YOUR ROLE AT SIXT • You will oversee daily call center operations, ensuring optimal staffing, workflow efficiency, and service quality • You will recruit, train, develop, and lead a high-performing team focused on delivering premium customer service • You will partner with domestic and international teams to resolve complex customer issues effectively • You will manage escalated customer inquiries, ensuring prompt and satisfactory resolutions • You will implement strategies to improve call center performance, response times, operational efficiency, and customer satisfaction • You will maintain service excellence by aligning customer interactions with SIXT brand standards and continuous improvement initiatives YOUR SKILLS MATTER • Education & Experience You have a bachelor's degree in Business Administration or a related field, or 5+ years of progressive contact center management experience • Contact Center Leadership You have proven success leading call center or customer service operations, ideally within the rental car or travel industry; global experience is a plus • Leadership & Development You have strong leadership skills with the ability to mentor, motivate, develop, and manage diverse teams effectively • Communication & Problem Solving You have excellent communication, problem-solving, and conflict-resolution skills • Workforce Management & Analytics You have a strong understanding of workforce management principles, contact center metrics, and data-driven performance optimization • Organization & Agility You have strong organizational and time management skills with the ability to thrive in a fast-paced environment WHAT WE OFFER • Comprehensive Health Insurance Access healthcare coverage including medical, dental, and vision, along with life insurance, critical illness, hospital indemnity, and pet insurance • Paid Time Off & Sick Leave Enjoy PTO, sick leave, floating paid holidays, and a healthy work-life balance • Retirement Plan Take advantage of our 401(k) retirement plan to help support your financial future • Exclusive Employee Rentals Enjoy special rental discounts for you, your friends, and your family • Career Growth Develop your career with opportunities for professional growth and advancement within a global organization • Additional Perks Experience the advantages of working in our growing Downtown Tulsa office, including free parking and a collaborative work environment About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!