Sr. Director Sales Cloud, Product Marketing,

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About the role

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Marketing & Communications Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Experience Salesforce is the #1 Agentic CRM, helping companies become Agentic Enterprises where humans and AI agents drive customer success together. Our trusted platform unifies people, agents, apps, and data so work happens with shared context, governed execution, and continuous intelligence — boosting productivity and deepening every customer relationship. We are looking for an exceptional storyteller and product marketing leader to join our Sales Cloud business. As our Portfolio Storytelling & Keynote lead, you are the author of our overarching narrative—responsible for building the story of Sales Cloud and ensuring it lands with conviction on every stage, in every channel, and through every voice. You translate complex product innovation into stories that are human, memorable, and easy to believe in. You build narratives that executives can own and deliver with confidence, that customers can see themselves in, and that analysts and influencers want to amplify. This role demands deep product fluency, creative boldness, and the instinct to know which story to tell - and how to make others tell it just as well. A significant and exciting aspect of this role is the ownership of our major keynote presentations. You will be the creative force behind the Sales Cloud narratives delivered on our biggest stages, including Dreamforce, Salesforce World Tours, key third-party events, and internal company-wide gatherings. This requires a rare combination of narrative instincts, creative boldness, and the discipline to bring it all to life under the brightest lights. What You'll Actually Be Doing • Narrative and Executive Storytelling: Own the narrative arc for the entire Sales Cloud portfolio — not just messaging frameworks, but the story we tell the market about who we are, why it matters, and why now. Develop, evolve, and pressure-test that narrative against real customer reality, competitive dynamics, and business strategy. Own and elevate the executive voice across high-impact forums to influence buyer mindsets and shape broader market perception. • Keynote and Executive Presentation Leadership: Lead end-to-end development of high-impact keynotes for Dreamforce, World Tours, and flagship events including narrative structure, slide creation, scripting, demo integration, and speaker coaching. You don't just write the story; you help others own it and deliver it with conviction on the biggest stages. • Category Creation: Scale our core narrative externally to establish category leadership and define emerging CRM and revenue intelligence markets. • Customer Advocacy: Build and activate customer advocacy; identifying champions, shaping their stories, and activating them across events, case studies, social, and media. Partner with Sales and Customer Success to turn customer wins into market-moving moments that others want to be part of. • Market Influence and Third-Party Advocacy: Cultivate relationships with a

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