Jobs / United States / Salesforce INC
Transformation & Strategic Programs, Senior Manager (Customer Success)
Salesforce INC · 🇺🇸 4 Locations
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 1,544 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 498 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Salesforce INC paid sponsored hires in similar roles48 certified filings for “Customer Success Manager” (Information Technology Project Managers) in TX: $146k–$183k, median $161k. Most were filed at wage level III (52%) — 3 lottery entries, ≈46% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Salesforce INC
The US Department of Labor certified 1,544 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 498 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Salesforce INC →
About the role
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the role The Senior Program Manager plays a meaningful role leading both large-scale, cross-functional initiatives as well as new product launches within our Customer Success organization. PMs are responsible for programs from beginning to end, ensuring cross team collaboration, flawless execution and effective communication. They work closely with executives, strategy leaders, technology partners and many more to drive critical programs and activities across the company. PMs do this by understanding the business strategy, the customer experience necessary to realize the strategy, and the impact of the technology and process changes to our people. Responsibilities • Drives the strategic development of large scale, cross organizational programs • Understands and contributes to the overarching business strategy; bridges the gap between cross functional teams to realize the program vision • Builds cross functional relationships and proactively drives alignment across a diverse set of stakeholder groups • Partners with Experience teams to influence technology and process building that align to Customer Success strategies • Collaborate with Product Architects, Support Engineers and Success Managers to design Delivery models that best suit the customer experience • Ability to adapt communication style and content to necessary audiences ranging from executive leadership to cross functional working groups • Develops program approach and leads the charge to successful delivery • Drives program plan and all related launch activities tied to the Product, Offer and/or Experience launch through our formal stage gate process • Partner with Business Technology and other shared services teams to appropriately staff, prioritize and capacity plan across all programs through the use of agile methodologies • Lead weekly and/or daily team calls to drive program alignment as well as monthly Steerco calls to gain executive buy-in • Successfully bridges the gap between strategy, capacity, content, technology, engineering, support delivery & global enablement • Anticipates problems, identifies mitigation plans and escalates gaps with leaders • Fosters cross team collaboration and, as needed, leads the team through fearless decision making • Develops and governs PMO best practices across the organization • Define, implement and continuously improve the program launch process to increase efficiency, reduce risk and improve quality • Serve as product owner to sprint planning processes for shared services teams • Train and enable cross functional teams on program management disciplines Skills & Requirements • 10+ years of Program Management and/or Product Launch experience in a highly matrixed environment • Outstanding organizational, communication (verbal/presentation/written), and interpersonal skills • Strong understanding of Salesforce products, in how they connect to offer a comprehensive solution to our