Global Hospital & Biosimilars Health & Science Specialist (SHSS) - Upstate NY

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About the role

Founded in 1849, Pfizer Inc. began as a small chemistry enterprise built on the belief that scientific ingenuity can improve—and protect—human life. Today, as one of the world’s leading biopharmaceutical companies, Pfizer’s purpose is  Breakthroughs that change patients’ lives : discovering, developing, and delivering medicines and vaccines that address unmet need, earn trust through quality and integrity, and reach patients through strong partnerships across the healthcare system. In a complex and rapidly evolving pharmaceutical landscape,  our work is measured by one outcome - helping patients live longer, healthier lives .  Global Hospital & Biosimilars Business Mission & Impact   The  Global Hospital & Biosimilars Sales Representative  mission is to improve patient care by ensuring hospitals and alternate sites have timely access to high quality, reliable therapies through compliant, value-driven partnerships. We create impact by launching and growing portfolio brands, strengthening formulary and contract performance, and translating customer needs into actionable plans that increase appropriate utilization, support continuity of care, and deliver measurable outcomes for patients, providers, and our business.    Role Summary   The  Global Hospital & Biosimilars Sales Representative  owns the hospital and alternate site class of trade within an assigned territory, with responsibility for launching new products and accelerating portfolio growth through compliant, customer-centered execution. The role develops and advances strategic relationships with key stakeholders, drives demand using approved education and messaging, and strengthens business performance through formulary access knowledge, contract compliance, and pipeline pull-through.  Using strong market and account acumen, the Representative plans and executes purposeful in-person and virtual engagements with clear objectives, follow-up actions, and KPI-driven documentation. The role leverages digital tools and analytics to generate insights and next-best actions, while partnering cross-functionally (e.g., Marketing, Medical, Contracting/Trade, Customer Service, and Account Teams) to resolve customer needs and deliver on GH&B business objectives.  Role Responsibilities   • Develop and execute territory and account call routing schedule and business plans that prioritize face-to-face customer interactions, supplemented by virtual engagement as appropriate. Continuously refine strategies based on organizational priorities, self-identified opportunities, customer insights, and analytics to maximize effectiveness and impact.  • Build and maintain strong, trust-based relationships with healthcare customers across multiple engagement formats. Maintain a disciplined, methodical approach to call execution — including clear objectives, defined next steps, and thorough documentation aligned to key performance indicators.  • Deliver relevant, targeted messaging using approved materials to educate providers on branded and unbranded product value propositions. Close sales by clearly asking customers to purchase Pfizer products, leveraging account priorities and contract knowledge to drive positive business outcomes and market share growth.  • Engage all customers within Pfizer compliance guidelines. Proactively deliver education that, in the colleague's judgment, best meets the needs of customers and patients while adhering to all regulatory and company standards.  • Partner effectively and compliantly with internal stakeholders — including Portfolio, Health System Directors, Trade, Customer Service, Contracting, Medical, and Inside Sales — to address customer inquiries, resolve issues, and advance Pfizer's commercial objectives.  • Strategically deploy approved Pfizer resource

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