Junior Program Manager

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About the role

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Junior Program Manager Introduction: We are hiring a Junior Program Manager to support the governance of Market Intelligence Program. The role combines required leadership reporting, P&L and program objectives monitoring; and combines program and product management skills to support the governance and the execution of the growth strategies of the Program. The Market Intelligence Program is part of Services organization and provides customers with access to Mastercard's proprietary data, industry expertise, thought leadership, and business intelligence capabilities. It owns the MBI marketplace with 40+ products, an AI-powered solutions Ask Mastercard Intelligence (AMI) and several products. Role Overview: - Maintain program governance processes, including objectives reporting, milestone & KPIs monitoring, P&L monitoring - Prepare executive-ready presentations, program updates, and leadership communications - Support the planning, coordination, and execution of strategic Market Intelligence initiatives - Coordinate with global and regional stakeholders to ensure alignment on priorities, deliverables, and timelines - Support product launches and go-to-market initiatives - Analyze customer feedback, usage trends, and business metrics to help identify opportunities for growth and improvement - Assist with operational processes, audits, documentation management, and compliance activities - Facilitate cross-functional meetings and drive follow-up on action items - Contribute to process improvement efforts that enhance program scalability, efficiency, and transparency Qualifications: - Bachelor’s or master’s degree in Business, Economics, Engineering, or related fields (if combined with governance experience - 3+ years of experience in Program Management, Business Operations, Product Management, Consulting, or similar role - Excellent problem-solving, analytical, and organizational skills - Strong communication and stakeholder management skills - Excellent verbal and written communication abilities - Proficiency in Excel, PowerPoint, and collaboration tools - Ability to work effectively across functions and with stakeholders at different organizational levels - Curiosity, ownership mindset, and willingness to learn in a dynamic environment Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Where applicable, additional information for positions located in Europe, including benefits, variable pay, and other disclosures, is available at https://careers.mastercard.com/us/en/disclosures. Candidates should review this information as part of the application process. Pay Ranges Rome, Italy: €52,000 - €72,000 EUR

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