Jobs / India / Mastercard International Incorporated
Specialist, Product Express Reporting and Analytics
Mastercard International Incorporated · 🌍 Pune, India
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Sponsor Radar — Mastercard International Incorporated
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About the role
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Specialist, Product Express Reporting and Analytics Job Title Specialist - Product Express Reporting and Analytics Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview Product Express is a no-code process orchestration and data capture platform. Product Express makes it simple, fast and transparent for Customers to adopt Mastercard products and services, directly and/or with our ecosystem partners. Customers can easily select the best payment solutions for their needs, quickly identify the right partners to implement them – when partners are relevant, and progress from application to launch with full transparency at every step. Part of Mastercard Optimization team, Product Express is a unique solution in the market, supporting 35+ products, significantly reducing time to revenue. Product Express won Mastercard 2025 Design Award for Operational Excellence. The Specialist, Product Express Reporting and Analytics, will own the reporting and dashboarding agenda for the Product Express platform. This includes translating product and service owner needs into scalable reporting solutions, maintaining reliable dashboards, analyzing platform data, and recommending optimization opportunities that improve onboarding transparency, adoption, and operating efficiency. The role also includes product ownership responsibilities, working closely with product and service teams across Mastercard to digitize onboarding journeys and define platform enhancements that strengthen Product Express reporting, analytics, and self-service capabilities. Role • Partner with product and service owners using Product Express to understand reporting needs, define success metrics, document requirements, and translate them into clear reporting deliverables. • Define Product Express reporting and analytics strategy, and opportunities to leverage AI • Implement configurable reporting solutions that can be adapted across the broad range of products, services, and onboarding journeys supported by Product Express • Build and maintain reports and dashboards, monitor adoption and performance trends, analyze findings, and recommend optimization opportunities for product and service owners • Lead digitization of product onboarding processes with product owners • Identify, prioritize, and manage development of platform enhancements that improve reporting, analytics, dashboard configurability, and data capture capabilities • Identify practical AI use cases for Product Express reporting, such as automated insights, anomaly detection, natural-language querying, and proactive recommendations All About You • Highly engaged