Jobs / United States / Mastercard International Incorporated
Manager, Product Operations & Customer Success
Mastercard International Incorporated · 🇺🇸 O'Fallon, Missouri
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 76 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 286 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Mastercard International Incorporated paid sponsored hires in similar roles8 certified filings for “Manager, Product Management” (Data Scientists) in NY: $170k–$179k, median $170k. Most were filed at wage level IV (75%) — 4 lottery entries, ≈61% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Last confirmed live 1 day agoWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Mastercard International Incorporated
The US Department of Labor certified 76 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 286 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Mastercard International Incorporated →
About the role
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Operations & Customer Success Department Overview Mastercard Move powers fast, secure, and seamless money movement across the globe. The platform supports use cases including person-to-person transfers, business payments, disbursements, remittances, account-to-account transfers, and merchant payments. The Product Operations and Customer Success team helps customers successfully onboard, launch, and operate Mastercard Move solutions while ensuring alignment with Mastercard’s operational, compliance, risk, and processing requirements. Role Overview The Manager, Product Operations & Customer Success will support the operational needs of both prospective and existing Mastercard Send customers, serving as a key liaison between customers and internal stakeholders. This role collaborates closely with acquirers, processors, resellers, issuers, and cross-functional partners across Mastercard Send, Core Processing, Franchise, Legal, Compliance, AML, Risk, Account Management and regional teams to ensure successful customer onboarding and ongoing operations. The individual is responsible for identifying operational challenges, driving process efficiencies, and delivering scalable solutions that support customers throughout testing, implementation, and production. The Manager will coordinate customer requests, maintain accurate records, communicate requirements, and identify opportunities to improve the customer experience. This is a customer-facing role that requires strong judgment, attention to detail, cross-functional coordination, and the ability to manage multiple requests at the same time. Key Responsibilities • Serve as an operational point of contact for acquirers and resellers, helping them understand submission requirements and progress customer programs through the review and enablement process. • Facilitate customer enrollment initiatives by coordinating cross-functional activities, removing operational roadblocks, and ensuring a seamless onboarding experience. • Review proposed customer programs and consult with internal stakeholders to confirm alignment with approved use cases, processing rules, and onboarding requirements. • Partner with regional and global Product teams and relevant Compliance, Legal, Risk, Franchise, and operational stakeholders to resolve questions and support well-informed approval decisions. • Coordinate the operational review and enablement of new or expanded customer programs with customers and internal implementation partners. • Ensure customer-facing publications are clear, accurate, and easy to understand by identifying and addressing ambiguous or missing content that may lead to customer confusion. • Monitor request progress, communicate status and risks, and escalate issues that could delay customer enablement. • Communicate incidents and provide impact assessments and status updates to key customers, stakeholders, and internal partners. • Manage and coordinate customer operational issues across cross-functional teams, including Mastercard Send, Core Processing, Franchise, Legal, Compliance, AML, Account Management, and Regional Product organizations. • Identify recurring operational issues, bottlenecks, and opportunities to improve the customer experience. • L