Jobs / United States / CVS Pharmacy INC
Cdr,HR LOA Svc
CVS Pharmacy INC · 🇺🇸 50 Locations
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 191 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 217 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- Last confirmed live 2 days agoWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — CVS Pharmacy INC
The US Department of Labor certified 191 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 217 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for CVS Pharmacy INC →
About the role
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Accountable for the delivery of outstanding Absence Management and related Colleague Services for the CVS Health myLeave Call Center with a strong commitment to the colleague experience. Responsible for answering questions and providing colleague support with the leave of absence process while ensuring call center metrics are met and /or exceeded. Schedule: This position operates on a Monday through Friday schedule, with working hours from 10:00 AM to 6:30 PM Eastern Time (EST) . Flexibility to work these designated business hours is required. Job Description: • Support a service delivery model that reflects empathy and care for all colleagues and fosters an environment focused on the colleague experience. • Respond to leave of absence calls while adhering to service levels such as first call resolution, average speed of answer, abandon rate, average handle time and average talk time. • Document and escalate tier 2 calls to the appropriate group utilizing the call center case management system. • Utilize the myLeave system for new leave requests, extensions and responding to inquiries regarding a leave of absence. • Communicate with colleagues, leaders, and other key stakeholders to assist with questions on leave administration. • All other leave of absence and call center duties assigned by the Call Center Lead and / or other key members of the myLeave team. This includes learning skills that support Case Management to develop themselves for the logical next step within the Leave department. • Educate and promote the use of self-service tools and technology to help drive self-service utilization. • Research questions utilizing the knowledge base and other tools and resources to help provide guidance and support to our colleagues. • Change management skills to support the continuous changes within the organization and developments within our department. As well as changes on Federal and State level for protected Leaves. Job Requirements: • This position requires 1 plus year of Call Center experience. • A strong commitment to Customer Service as exemplified by behaviors and disposition. • Ability to work independently and as part of a team environment. • Excellent written, verbal and listening skills to reflect a friendly, positive disposition. • Demonstrated ability to maintain work in the strictest of confidence. • Demonstrated ability to problem solve and apply critical thinking skills, including the ability to think analytically and creatively, under pressure, to solve problems • Strong organizational and data entry skills with a strict attention-to-detail. • Ability to plan and prioritize workloads, both independently and in a team environment with minimal supervision. • Demonstrated ability to think strategically and creatively toward continuous improvement of operations both technically and functionally. • Ability to consistently and efficiently follow through on problems to provide resolution that is satisfactory to the customer. • Demonstrated ability to multi-task while consistently meeting deadlines. • Proficiency with MS Office Products. • Regular and predictable attendance is required. • Work from a dedicated, quiet workspace that supports productivity, professionalism, and the ability to handle calls or meetings without distractions. •