Manager, Care Management Behavioral Health

Start free →

Or apply yourself on the official page →

About the role

Become a part of our caring community   Why Humana? At Humana, caring is everything. You look after our members and patients. We look after you. If caring means something to you too, we’ve got a spot for you. We design competitive and flexible benefits packages to provide our employees a sense of financial security now and in the future. Fostering a culture of inclusion is part of the fabric of who we are. We must have a workplace that reflects the people we serve and thrives in part because every person can bring their whole self to work to do their best work. Our vibrant, diverse culture and environment of inclusion is one of our greatest strengths. About Humana Healthy Horizons Humana Healthy Horizons is more than a health plan. We’re human care. Humana Healthy Horizons focuses on helping people achieve their best health. Our dedicated strategies across various markets and states are enabled by partnerships with state and local governments, community-based organizations, and national partners committed to removing barriers to helping people achieve their best health. Report to the Regional CM Associate Director. The Manager, Care Management Behavioral Health leads teams of nurses and behavioral health professionals responsible for care management. The Manager, Behavioral Health Care Management, works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules, and goals. Position Responsibilities: • Oversees the assessment and evaluation of members' behavioral health needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. • Makes decisions related to resources, approach, and tactical operations for projects and initiatives involving own departmental area. • Works cross departmentally and conducts briefings and area meetings; maintains frequent contact with other managers across the department. • Contributes to decisions about process and methodology for Intensive Case Management and Behavioral Health and responsible for deployment of program. • Identifies and resolves barriers that hinder effective care. • Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. • Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. • Must be comfortable, experienced leading a hybrid/remote team. • Must be passionate about contributing to an organization focused on continuously improving consumer experiences Use your skills to make an impact   Required Qualifications:   • Unrestricted Registered Nurse (RN) license in the state of South Carolina • Bachelor’s degree in Nursing (BSN)or a Licensed Master Level Clinician in the field of psychology or social work (LCSW, LMSW, LMSW-ACP, CSW, LPC, LMFT) • 5+ years of Behavioral Health professional experience • 2+ years of management experience • 2+ years Care Coordination/Case Management experience • Proficiency in analyzing and interpreting data trends • Comprehensive knowledge of all Microsoft Office applications, including Word, Excel and PowerPoint • Experience working with Medicaid and/or Medicare Enrollees to coordinate services, care needs, or benefits Preferred Qualifications:   • Previous experience working in a managed care field • 5+ years of management/supervisor level experience • 3+ years of clinical acute care experience in a behavioral health setting • Certified Case Manager (CCM) • Utilization manage

View the official posting →