People Services Senior Specialist - International Permanent Moves (Fixed-term)

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About the role

• Location: Budapest, Hungary • Job Type: Fixed-term, Full-time, Hybrid About the job We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's lives. We're also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started? Our team:   The People Services department is a dynamic operations team with a purpose to provide best in class advisory support & HR solutions to our employees by ensuring efficient process completion at all stages of the employee lifecycle, while adhering to our principles of customer-centricity. People Services teams work closely with People & Culture, Legal, Digital Services, CoE Business Partners, Workplace Experience, Purchases & Invoice, Payroll Partners and People Services front line teams in local countries and regions. Reporting to the People Services Manager International Permanent Moves, you will act as the key contact for employees and both internal and external stakeholders within your scope, guiding them through the international mobility journey in alignment with Sanofi's International Permanent Resident policy and related guidelines. In this Senior role, you will provide expert support across a wide range of topics, including relocation services, immigration, international mobility packages, and corporate policy application. Your role will be instrumental in anticipating challenges, facilitating informed decision-making, and ensuring that every aspect of the mobility experience is both seamless and meaningful. Main responsibilities   • End-to-End IPM Coordination – Coordinate and oversee the complete international permanent move process across defined geographies, acting as project manager responsible for the entire process as outlined in the Global Operating Model • Stakeholder Management – Lead and actively manage relationships with a broad range of internal and external stakeholders, including employees, People & Culture, People Services in home and host countries, global relocation vendors, and legal representatives • Case Management & Documentation – Monitor, track and document the full lifecycle of each international permanent move case in AssignmentPro, ensuring accurate, up-to-date records and data quality at every stage • Issue Resolution & Escalation – Identify, address and escalate operational issues/gaps to ensure timely and effective resolution, while ensuring compliance with Sanofi's International Permanent Moves policy and the Global Operating Model • Employee Support & Experience – Provide Level 2 support for complex sub-processes, manage and redirect employee queries via ServiceNow, and maintain a strong focus on delivering a supportive, positive and compliant employee experience throughout the move • Project Contribution & Continuous Improvement – Contribute to IPM-related projects, drive strategic initiatives and transformation efforts, champion continuous improvement by proactively identifying opportunities and proposing process developments • Knowledge Transfer & Collaboration – Participate in training and meetings to share knowledge and best practices, assist in process transitions by working closely with local teams and ensuring smooth knowledge transfer • Senior Leadership & Mentoring – Act as a role model and mentor for junior team members, demonstrate deep expertise as a subject matter expert and escalation point, and take the lead in managing end-to-end initiatives in alignment with the global strategic roadmap • Audit & Compliance Support – Support audit requests by providing accurate documentation and insights, ensuring readiness and adherence to all

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