Customer Master Data Senior Analyst

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About the role

Job Title : Customer Master Data Senior Analyst, KL Hub                     Location : Kuala Lumpur   Our organization in Kuala Lumpur is growing fast, and we're always looking for talented professionals to join our Order to Cash service line. Apply to this "Evergreen" job ad, and we'll get in touch with you when a suitable opportunity comes up for you!   Why join our team? Our Order to Cash (O2C) team aims for excellence, equipping Sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities. Our international presence, our ambition to become a global reference player for all order to cash related processes mean that our team works on a variety of projects with opportunities for a rich mix of work. This leads to a challenging and stimulating professional experience full of growth and learning. We offer a diverse and dynamic environment that’s growing at pace. Over the past two years, Sanofi Business Operations (SBO) has doubled in size and increased its scope. As one department within SBO, we’re also part of something much bigger. This provides opportunities for learning, growing, job moves and a diversified, fulfilling career.   Our function at a glance: Our O2C team to handle the following activities:   1.   Master data Management  2.   Sales orders Management  3.   Requests and Disputes Management  4.   Credit Risk and Credit Data Management   5.   Collections and Customer Contact Management  6.   Cash Application and Receivables Management   7.   AR related Month-end Closing, Reporting and Non-trade Invoice Management   These operations are critical for Customer & patient's products fulfillment, accurate accounting, generating cash flow, customer satisfaction  Connect with us if you are… • An expert in global processes (master data, sales orders administration, claims, credit, collection, reporting, process mining and data analytics), looking to share your knowledge. • A professional who thrives in an international environment, where you can develop your talent and realize ideas and innovations within a dynamic team of experts. • An agent for change, looking to develop new ways of working and driving company performance through continuous improvement that increases the company’s working capital. • A person eager to be part of our transformation to make Sanofi best in class, while contributing to the company’s results so they can be reinvested to support our purpose: We chase the miracles of science to improve people’s lives.    JOB PURPOSE:   The role of Order to Cash - Master Data Senior Analyst: • owns the operational master data management such as master data creation and maintenance in the relevant systems mainly SAP ERP. It covers various data like customer master data and all type of data allowing process efficiency in the sales orders and disputes management • responsible of the creation/modification of the pricing conditions and contract agreements in the ERP, upon request from Trade team or any other appointed responsible. Contributes to improve service to customers through the proper maintenance of commercial conditions and pricing master data. Ensure that satellites tools containing commercial conditions are consistent. ​ • liaise with the neighbouring functions to ensure optimum lead time in the updates of critical master data • ensure data quality in the systems contributing to continuous improvement to ensure the most accurate data supporting the building of the data backbone of the company to ensure future growth. This role requires a good understanding of Order to Cash activities, industry trends and data quality principles.   ORGANIZATIONAL CONTEXT:   SBO O2C   KEY ACCOUNTABILITIES:   • Customer Master Data and

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