Jobs / United States / Vercel INC
Head of Professional Services
Vercel INC · 🇺🇸 Hybrid - San Francisco, New York City, Austin
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 10 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 1 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Vercel INC
The US Department of Labor certified 10 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 1 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Vercel INC →
About the role
About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: We are looking for a Global Head of Professional Services to build and lead Vercel's professional services organization, composed of our Technical Account Management (TAM) and Forward Deployed Engineering (FDE) functions. These functions embed directly with our most strategic customers to design, build, and ship production applications on Vercel using Vercel's core platform, Next.js and our agent stack, taking projects from first prototype through production rollout. You will define how this function operates: the engagement model, the delivery methodology, the commercial structure, and the team itself. You will report directly to our Global Head of Field Engineering, and partner closely with GTM and Product Leadership to run a business function that turns our largest customers' complex implementations into production deployments, drives adoption and expansion, and feeds what you learn in the field back into our product roadmap. This is a hybrid position based in San Francisco, Austin or New York, with 3 days per week required in office. What You Will Do: • Build, lead, and develop the global Professional Services team, including hiring standards, training, career development, and compensation. • Define the engagement model: how engagements are scoped, staffed, sequenced, and measured, and which accounts qualify for embedded support. • Own delivery excellence for strategic customer engagements, from discovery and technical scoping through production deployment and stabilization. • Establish the commercial model for professional services, including packaging, pricing, capacity planning, and resource allocation across competing customer priorities. • Stay hands-on where it matters: architecture reviews, system design, and unblocking critical engagements alongside your team. • Define clear handoff protocols between Forward Deployed Engineering, Technical Account Managers, Solutions Architects and partners. • Codify field learnings into repeatable playbooks, reference architectures, and delivery patterns that scale beyond individual engagements. • Synthesize customer insights into product feedback for Engineering and Product, and report delivery outcomes and customer impact to Field Engineering and executive leadership. About You: • 10+ years in software engineering, forward deployed engineering, or technical consulting roles, with at least 5 years leading customer-facing engineering or delivery teams in a high-growth environment. • Experience building a team, function, or service line from zero, including hiring, methodology, and operating model. • Strong background in modern web technologies (JavaScript/TypeScript, React, Next.js, Node.js, cloud infrastructure) with the ability to review code and whiteboard architectures credibly. • Experience building or deploying LLM-powered applications and an understanding of how model behavior shapes product decisions. • Commercial acumen: you have scoped, priced, and delivered technical engagements for enterprise customers and understand utilization, margin, and capacity tradeoffs. • Demonstrated success embedding with customer engineering teams to deliver complex production systems. Bonus If You: • Have built with Vercel, Next.js, AI SDK, or v0. • Have led forward deployed or embedded engineering teams at an AI-native or developer pl