Jobs / United States / Capital One Services LLC
Manager, TMPM Process & Risk Operations Lead
Capital One Services LLC · 🇺🇸 McLean, VA
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 838 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 253 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Capital One Services LLC paid sponsored hires in similar roles5 certified filings for “Risk Manager” (Information Technology Project Managers) in IL: $132k–$137k, median $132k. Most were filed at wage level IV (100%) — 4 lottery entries, ≈61% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
Or apply yourself on the official page →
Sponsor Radar — Capital One Services LLC
The US Department of Labor certified 838 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 253 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Capital One Services LLC →
About the role
Manager, TMPM Process & Risk Operations Lead Are you an expert at deconstructing complex "tribal knowledge" into elegant, scalable systems? The Talent Management Performance Management Operational Excellence (TMPM OE) team is seeking a Process Strategist to move our talent and performance management operations from institutional memory, manually-heavy processes to institutional excellence. You will be the primary bridge between operational intent and execution, ensuring our processes are so clearly defined that they serve as the foundational blueprints for our Product Partners and process automation. Key Responsibilities: • Knowledge Externalization: Audit current "institutional knowledge" across the team to create high-fidelity process maps and logic trees. Ensure these processes are understandable by non-experts, specifically Product Partners and Product Ops. • Systematic Optimization: Proactively identify friction points in the existing processes. Leverage systematic thinking, AI tools, & partnership with programming team members to redesign these workflows for maximum efficiency before they are prioritized on the product development roadmap. • Product Requirement Architecture: Translate optimized operational workflows into clear, logic-based requirements. You will ensure that product enhancements are built to support a "future-state" process rather than automating existing manual workarounds. Success is measured by the completeness of operational requirements provided to Product Partners; your goal is the total elimination of missed process dependencies prior to release. • Cross-Functional Synergy: Partner with Product Operations to integrate these refined processes into their user support and incident management models, ensuring a seamless experience from back-end operations to front-line support. • Intelligent Automation Inputs: Work ahead of the roadmap to prepare data and process logic that are automation ready enabling the team to quickly leverage emerging technologies for automated decisioning and reporting. • Global Scalability: Ensure all process designs are modular and adaptable for international markets, removing regional "shadow processes" in favor of a unified global standard through partnership with Risk. • End-to-End Workflow Redesign : Champion the holistic redesign of work processes and structures by deploying intelligent automation across repetitive processes while focusing on achieving system-level efficiency. Success looks like: • Systems Thinking: The ability to see the "big picture" of the talent & performance management ecosystem and understand how a change in one area impacts the entire lifecycle. • Information Design: Mastery of process mapping tools (e.g., LucidChart, Visio) and the ability to turn "messy" conversations into structured documentation. • Automation Curiosity: Practical experience or a strong aptitude for using systematic or AI tools to streamline workflows, draft documentation, or analyze process data. • Translational Communication: The ability to speak "Operation" to the current team,”Programming Needs” to Analytic Partners, "Requirement" to the Product Managers, and "Support" to Product Ops. • Bias for Clarity: A relentless drive to eliminate ambiguity. You aren't satisfied until a process is so clear it can be understood by someone on their first day. Basic Qualifications: • Bachelor’s Degree or military experience • At least 4 years in process, project management, or operations Preferred Qualifications: • 4+ years of successfully championing major process or system transformations/implementations • Demonstrated ability to drive significant change while maintaining operational stability • A strategic mindset coupled with a hands-on, execution-oriented approach