Jobs / United States / Capital One Services LLC

Manager - Joining Product Operations

Capital One Services LLC · 🇺🇸 2 Locations

Sponsorship verdict

Posting rules out sponsorship

The posting rules out sponsorship or requires citizenship/clearance.

  • Employer is on a government sponsor recordThe US Department of Labor certified 838 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 253 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
  • The posting says it won’t sponsorIts own wording says sponsorship is unavailable.
  • No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
  • What Capital One Services LLC paid sponsored hires in similar roles3 certified filings for “Manager, Project Management” (Operations Research Analysts) in IL: $67k–$138k, median $86k. Most were filed at wage level II (67%) — 2 lottery entries, ≈31% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
  • Confirmed live todayWhen a source last listed this job as open.

US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).

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Sponsor Radar — Capital One Services LLC

838 H-1B filings certified since Oct 2025

The US Department of Labor certified 838 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 253 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).

Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Capital One Services LLC →

About the role

Manager - Joining Product Operations The Manager, Joining Product Operations serves as the operational anchor for Capital One’s Talent Acquisition funnel, taking full ownership of production stability, user enablement, platform governance, and vendor performance across our recruiting technology suite. Operating as a senior individual contributor, this role bridges the gap between Product/Tech delivery and business execution—ensuring seamless operational continuity, strict regulatory compliance, and high-quality end-user experiences across all hiring platforms. Key Responsibilities Production Operations & Independent Execution • Autonomous Delivery: Own end-to-end execution for core operational deliverables and system processes that do not require direct Product or Tech engineering bandwidth. • Operational Transparency: Establish clear reporting, SLA tracking, and operational visibility across all production workflows to ensure alignment with broader business priorities. • System Stability & Issue Management: Act as the primary operational point of contact for production escalations, rapidly diagnosing issues and driving cross-functional resolution. User Enablement & Documentation Excellence • Product & Release Alignment: Partner closely with Product Management to stay synchronized with product roadmaps, ensuring operational readiness and seamless rollout of new features. • Documentation Step-Changes: Modernize and maintain user-facing documentation, standard operating procedures (SOPs), and self-serve resources to dramatically improve searchability, accuracy, and depth. • Training & Adoption: Develop, update, and maintain comprehensive training frameworks and learning assets to enable recruiting teams, hiring managers, and operations staff. Vendor Governance & Compliance • Vendor Operations: Manage third-party technology vendor relationships within the recruiting ecosystem to maintain high performance standards, enforce SLAs, and guarantee reliable data access. • Regulatory Oversight: Safeguard platform compliance with internal risk management standards and external legal/regulatory requirements across all talent acquisition data pipelines and vendor integrations. Basic Qualifications • Bachelor’s Degree or Military Experience • At least 3 years of experience in product operations, business operations, tech operations, or process management • At least 2 years of experience creating and maintaining user documentation, standard operating procedures (SOPs), training materials, or release communications • At least 2 years of experience managing enterprise software platforms, vendor operations, or system workflows • At least 2 years of experience analyzing operational data or system metrics to inform business decisions Preferred Qualifications • 2+ years of experience in Talent Acquisition operations, HR technology, or enterprise recruitment systems (e.g., Workday, Phenom, ATS/CRM tools) • Demonstrated success managing third-party vendor relationships, service level agreements (SLAs), and regulatory/compliance requirements • Strong cross-functional collaboration skills, with experience partnering alongside Product, Tech, Risk/Legal, and business stakeholders • Familiarity with process improvement frameworks, Agile methodologies, or project management practices • Experience building data visualizations or reporting dashboards (e.g., Tableau, QuickSight, Excel) to track operational health and SLAs At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations

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Source: Employer career site (Workday) First seen: 2026-10-01 Last confirmed: 2026-10-03 How our data works → Report this job

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