Jobs / Netherlands / Medtronic INC

Principal Business Performance Analyst

Medtronic INC · 🇳🇱 Heerlen, Limburg, Netherlands

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About the role

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Change your career to exploration, innovation, and championing healthcare access and equity for all. Join a healthcare technology company that alleviates pain, restores health, and extends life for more than two people every second. At Medtronic, we are committed to Engineering the Extraordinary. As part of our EMEA Service & Repair (S&R) organization, the Product & Process Support (PPS) team serves as a critical enabler of operational excellence, helping our business deliver improved customer outcomes, stronger compliance, enhanced service execution, and sustainable growth. We are seeking a highly analytical, curious, and impact-driven Business Performance Analyst to join our growing Total Performance Management (TPM) team. The successful candidate will help improve operational efficiency, customer experience, service execution, performance, and organizational accountability through data-driven performance management. In this role you will help transform performance data into business decisions, create visibility where ambiguity exists, identify opportunities hidden within complex operational data, and enable leaders to make faster, smarter, and more informed decisions. As a trusted advisor to S&R EMEA leadership, you will work directly with senior business stakeholders to influence strategic priorities, operational performance, and continuous improvement initiatives across the region. Responsibilities may include the following and other duties may be assigned: • Develop and maintain performance management frameworks, dashboards and reporting solutions aligned with EMEA strategic objectives. • Establish a single source of truth through standardized KPIs, metrics, definitions and data governance in collaboration with key functions. • Transform complex operational, financial and customer data into actionable insights to support business reviews and leadership decision-making. • Analyse trends, risks and performance gaps, conduct root-cause analysis, and provide evidence-based recommendations and improvement opportunities. • Partner with leaders and cross-functional stakeholders to translate insights into measurable business outcomes, track actions and support continuous improvement initiatives. • Develop and automate performance reporting and analytics using Power BI and Microsoft technologies, improving data quality, KPI integrity and reporting efficiency. • Support forecasting, predictive analytics, early-warning capabilities and AI-enabled performance management solutions to strengthen proactive decision-making. • Collaborate across Service Center, Customer Care, Remote Support, Field Service, Global teams and EMEA leadership, promoting transparency, accountability and a data-driven performance culture. Required Knowledge and Experience: • Bachelor’s degree in business Analytics, Engineering, Data Science, Supply Chain, Operations Management, Finance or related field. • Minimum of 6 years’ experience in business analytics, operational excellence, performance management, business intelligence, consulting, continuous improvement, or similar analytical roles. • Advanced experience with Microsoft Suite of technologies, Power BI and/or Tableau, relational databases, with command of SQL (Snowflake experience is a plus). • Strong analytical and

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Source: Employer career site (Workday) First seen: 2026-10-01 Last confirmed: 2026-10-02 How our data works → Report this job

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