Director of Project Management (TM4) (Government)

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About the role

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission. RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and campus area networks, including wireless and cable plant. AT&T has an opening for an Associate Director - Network Project/Program Management: To supporting the RIS I contract. RIS I delivers regional Information Technology services to the end user, including support for desktop, workplace peripherals, voice and video devices, and local and campus area network services, including wireless and cable plant. This leadership role is responsible for directing and overseeing project management activities across a complex, mission-focused IT services environment. Description of Job Duties/Responsibilities: The Associate Director will provide strategic direction, execution oversight, and people leadership for project teams responsible for planning, coordinating, and delivering network and service-related initiatives that meet contractual requirements, service level commitments, and customer mission needs. The role requires close collaboration with program leadership, service managers, technical teams, subcontractors, and government stakeholders to ensure projects are delivered on schedule, within scope, and with consistent quality, while driving process improvement, operational readiness, and accountability across the RIS I program. • This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. • Ensure established service levels, performance objectives, and contractual requirements are met across supported environments. • Create, implement, and sustain operational improvements that support established objectives across multiple facilities. • Develop processes for effectively leveraging and using resources to meet customer needs, improve service delivery, and support mission requirements. • Develop and maintain effective communications with management, staff, technical teams, and customer stakeholders to ensure services are delivered on time, within budget, and in accordance with contractual obligations. • Investigate, assess, and resolve matters of significance, escalating issues as appropriate and ensuring timely follow-through to closure. • Ensure appropriate planning and coordination for the impact of connectivity outages, service level agreements, operational risks, and other service delivery issues. • Prepare and provide program management reports and briefings; manage deliverable schedules; and support process improvement initiatives. • Maintain and track project status, including the Integrated Master Schedule, documentation status, key actions, and task assignments; monitor progress and keep leadership informed of status, risks, and required decisions.                                                                                           Required Clearance: TS/SCI with polygraph. (#ts/sci) (#polygraph) Required Qualifications: • The candidate shall have twelve (12) to fifteen (15) years of experience as a Project Manager, Level 4, supporting complex operational, technical, or mission-focused programs. • Experience may include a combination of relevant work history and education. • A master’s degree is equivalent to six (6) years of experience. • A bachelor’s degree is equivalent to four (4

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