Jobs / United States / AT&T Services INC
Refresh Team Lead (TM1) (Government)
AT&T Services INC · 🇺🇸 Columbia, Maryland
Sponsorship verdict
Posting rules out sponsorship
The posting rules out sponsorship or requires citizenship/clearance.
- Employer is on a government sponsor recordThe US Department of Labor certified 393 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 80 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- Security clearance mentionedFrom the posting’s own wording.
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
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Why not apply?
The posting mentions a security clearance — usually restricted to citizens of that country.
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Sponsor Radar — AT&T Services INC
The US Department of Labor certified 393 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 80 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for AT&T Services INC →
About the role
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission. RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and campus area networks, including wireless and cable plant. AT&T has an opening for a Refresh Team Lead to support the delivery staff by ensuring service levels and objectives are met. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Description of Job Duties/Responsibilities: • Assign and push the prioritized work to approx. 15-18 individual Refresh technicians. • Monitor inventory levels / delivery schedule for refresh equipment. • Provide 'advanced' level of technical support, as needed, for Refresh technicians or customers. • Provide all daily admin support to technicians: Gain access to customer spaces, coordinate appointments, required documentation for security, etc. • Manage post-refresh issues reported by customers. • Onboard/Train New Hires. • Provide port security, as needed, to individual Refresh teams. • Collaborate with frameworks; such as Asset Audit, to ensure record integrity and accurateness is being achieved. • Supports the development of monthly Refresh targets for all neighborhoods. • Reviews and works with the UTL team to quantify missing assets. • Works with the Asset team to verify asset state and location. • Assists with the development of reports for all Refresh efforts. • Performs all queue management for all types of refresh performed on program. • Manages ticket handling, mailbox, and tasking. • Oversee’s refresh queue coordinators. • Provides tasking for queue coordinators. • Reviews and validates all refresh work. • Creates refresh ticketing templates and mass tickets needed for refresh. • Assists other Queue Manager or Queue Coordinators as questions arise. • Generates refresh reporting and assists in tracking deadlines. • Supports the Refresh Manager in developing products for internal leadership to aid in tracking and metrics. • Supports the Refresh Manager in both internal and external meetings, representing refresh for the program. • Works closely with the Assets, Distribution, and Neighborhood Teams to ensure all are prepared for refresh activities. • Assists with refresh projections and inventory acquisition. • Assists in developing and improving refresh processes and procedures. • Monitors trends and communicates them to the Refresh Manager/applicable stakeholders as necessary. Required Clearance: TS/SCI with polygraph. (#ts/sci) (#polygraph) Required Qualifications: Candidate should have a Bachelor’s degree and three (3) years of supervisory or project management experience. • Familiarity with refresh project/efforts, coordinating staff and technical requirement is a plus. • Candidate must have good communication, teamwork, and time management skills. • Ability to function under tight deadlines and engage directly with customers is a plus. Desired Qualifications: • CWIP Certification (Security+ preferred) Ready to join our team? Apply today! Our Refresh Team Lead (TM1) (Government) earns $72,000 - $112,500 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes