Jobs / United States / Cigna Health And Life Insurance Company

Middle Market Client Experience Consultant - Cigna Healthcare; Hybrid

Cigna Health And Life Insurance Company · 🇺🇸 4 Locations

Sponsorship verdict

Sponsorship possible

One solid signal, not two — worth applying, and worth asking about sponsorship early.

  • Employer is on a government sponsor recordThe US Department of Labor certified 14 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest May 2026) — the step every H-1B hire needs first. USCIS also records 30 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
  • The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
  • No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
  • Confirmed live todayWhen a source last listed this job as open.

US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).

A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.

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Sponsor Radar — Cigna Health And Life Insurance Company

14 H-1B filings certified since Oct 2025

The US Department of Labor certified 14 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest May 2026) — the step every H-1B hire needs first. USCIS also records 30 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).

Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Cigna Health And Life Insurance Company →

About the role

The Client Experience Consultant (CEC) serves as the primary day-to-day account management contact for an assigned book of business, partnering with Middle Market Account Executives to support client retention, growth, and satisfaction. As a trusted advisor and client advocate, the CEC helps clients maximize the value of Cigna Healthcare's products and services while coordinating key activities throughout the client lifecycle. The CEC combines relationship management, consultative guidance, strategic thinking, and operational execution to deliver a consistent, positive client experience.   Key Responsibilities • Serve as the primary day-to-day contact for assigned clients and broker partners, building trusted relationships and understanding client goals, priorities, and benefit strategies. • Partner with Account Executives to support retention, growth, renewals, and overall account strategy. • Lead client meetings, account reviews, and planning discussions, using client feedback, service trends, and business needs to identify opportunities and recommend solutions. • Provide consultative guidance on healthcare trends, benefit programs, employee engagement opportunities, digital tools, and available solutions. • Manage key client lifecycle activities, including implementation, onboarding, renewals, open enrollment, reporting, and service needs. • Identify and resolve service, relationship, implementation, and operational issues by coordinating internal partners and driving timely resolution. • Coordinate cross-functional teams and subject matter experts to ensure alignment, accountability, and a seamless client experience. • Advocate for clients while balancing client needs with contractual, compliance, operational, and business requirements. • Maintain accurate account documentation and manage client commitments, timelines, risks, and required administrative processes. • Participate in best-practice sharing and continuous improvement initiatives that enhance team effectiveness and client outcomes.   Qualifications • Bachelor's degree preferred. • Experience in health-related industry required; to include many or all the following: product knowledge, sales practices, account management and knowledge of administrative operations. • Knowledge of Cigna funding options, benefits structure, and platforms are preferred. • Ability to manage through systems and influence both external clients/brokers and internal matrix partners. • Salesforce & KnowledgeXchange experience preferred. • Strong Word, Excel, PowerPoint, SharePoint, Outlook skills required. • Strong oral and written communication skills required. • Strong presentation skills required. • Demonstrated planning/organizational skills; ability to plan for both the long and short term; ability to work on many issues at once and to prioritize work required. • If residence is in WVA, FL, TX: Ability to obtain Health & Life Insurance license • Must reside in local market and ability to commute to local Cigna office. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 66,100 - 110,100 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health program

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Source: Employer career site (Workday) First seen: 2026-10-01 Last confirmed: 2026-10-02 How our data works → Report this job

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