Jobs / India / Cigna Health And Life Insurance Company
Program Management Advisor - HIH - Evernorth
Cigna Health And Life Insurance Company · 🌍 Hyderabad, India
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About the role
INTRODUCTION TO EVERNORTH: Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses. Evernorth Health Services India builds on The Cigna Group’s existing presence in India. About Evernorth Health Services: Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence. About Cigna: The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients through its U.S. Employer, U.S. Government, and International Health business. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna Group. HIH - Program Management Advisor Position Summary: The Program Management Advisor will enable disciplined execution across Hyderabad's strategic and operational priorities, including Engineering Excellence, Transition Management, Site Operations, leadership engagements, and other transformation initiatives. Reporting to the designated program leader, the role will integrate plans, governance, metrics, executive reporting, and stakeholder coordination to improve visibility, resolve dependencies, and ensure timely follow-through in a complex, matrixed environment. Job Description & Responsibilities: Program Governance & Cross-Functional Coordination • Establish and manage integrated plans, governance cadences, milestones, RAID logs, decisions, and action trackers across assigned initiatives. • Act as the central coordination point across Engineering, Operations, HR, Talent Acquisition, Finance, Legal, Procurement, Workplace Services, Communications, and other partner teams. • Drive alignment across workstreams, identify and resolve dependencies, and escalate risks or decisions requiring leadership intervention. • Facilitate governance forums and ensure clear ownership, timely follow-through, and closure of commitments. • Support adoption of scalable operating models, frameworks, and governance mechanisms across functions and geographies. Metrics, Insights & Executive Reporting • Establish and maintain KPI scorecards, dashboards, and reporting mechanisms with clear definitions, ownership, and data-quality controls. • Analyze operational, engineering, workforce, and program data to identify trends, risks, and improvement opportunities. • Translate complex inputs into concise executive presentations, business reviews, briefing materials, and decision-oriented narratives. • Coordinate recurring reporting inputs and maintain a consistent, reliable view of progress against strategic objectives. Special Projects & Transformation Initiatives • Lead or support strategic initiatives and special projects sponsored by Hyderabad leadership, from planning through execution and outcome tracking. • Conduct benchmarking, research, maturity assessment