Software Engineering Manager - Alarms

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About the role

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role The Alarms team builds the response layer: the software that decides what happens in the minutes after an alarm fires. It uses real-time video, audio, and sensor data to analyze incidents, filter false alarms, and coordinate verifiable action. This platform serves as the central intelligence for our alarm product, seamlessly combining AI-driven automation with human judgment to protect people and spaces at scale. As an Engineering Manager, you will own this system across three surfaces: the customer incident experience, the monitoring software our human operators use to handle alarms at scale, and the integrations that carry an incident out to emergency dispatch. What You'll Do • Define where AI acts autonomously and where a human decides, in partnership with the product and our monitoring operations team. • Own the real-time workflow engine that models response actions after an alarm is triggered, and the vision-language pipeline that adapts SOPs mid-incident. • Set and hold the reliability bar for a system with no acceptable quiet failure mode. • Hire and grow the team • Partner with the PM on the roadmap, and with the operators who use the monitoring tools daily. • Work across product teams to extend the response layer into the rest of the Verkada platform. What You Bring • 2+ years leading, mentoring, and scaling engineering teams. • 8+ years of software engineering experience building scalable, reliable distributed systems. • Experience with real-time or high-availability systems where latency and uptime carry consequences. • A track record of driving product outcomes through close collaboration with product management. Nice to Have • Experience architecting and deploying AI-driven workflows in production, particularly ones where model output triggers real-world action. • Background in mission-critical B2B software, or in hardware-software systems deployed in the field. US Employee Benefits Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to: • Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans • Nationwide medical, vision and dental coverage • Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options • Expanded mental health support

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