Manager Quality 1

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About the role

RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE REQUIRED FOR START: No CLEARANCE TYPE: None TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Defense Systems (NGDS) is seeking a Manager Quality 1 to support Quality & Mission Assurance (QMA) for the CBP P‑3 program in Jacksonville, FL. The CBP P‑3 fleet supports long‑range surveillance and interdiction missions in support of homeland security and border protection. This role provides the opportunity to lead quality performance on a high‑visibility, mission‑critical program. Responsibilities • Lead and manage a team of QMA professionals, including performance management, coaching, and development. • Ensure conformance to all quality‑related customer and contract requirements for the CBP P‑3 program. • Drive quality into products, services, and solutions across the full program lifecycle. • Ensure compliance with the Quality Management System (QMS), including applicable business processes and standards (e.g., ISO 9001, AS9100). • Work cross‑functionally with Program Management, Engineering, Operations, and Supplier Quality to identify and implement process improvements. • Lead and support continuous improvement initiatives, leveraging Lean/Six Sigma and data‑driven methods to reduce defects, rework, and variation. • Participate in program planning and schedule reviews to identify and mitigate key quality and mission assurance risks. • Report quality and process metrics; prepare and deliver quality‑related status and presentations to next level management. • Review and disposition Corrective Action Requests (CARs/iCARs/SCARs) and participate in corrective action review boards. • Participate in program technical reviews and review associated technical documentation from a quality perspective. • Coordinate with Supplier Quality and Mission Assurance to align expectations and harmonize activities across the supply base. Basic Qualifications • High School diploma or equivalent and 9+ years of relevant experience in Quality Assurance; – OR a Bachelor’s degree and 5+ years of relevant experience; – OR a Master’s degree and 3+ years of relevant experience. • FAA A&P license with FAA IA (Inspection Authorization) .   • Experience working in a highly regulated industry (e.g., ISO 9001, AS9100 or equivalent). • Experience working with certified Quality Management Systems and associated requirements. • Demonstrated understanding and application of statistical methods and data analytics . • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) for data analysis, reporting, and presentations. • U.S. Citizenship . • Ability to obtain and maintain a CBP Background Investigation . • Must be able to travel up to 10% of the time • Strong knowledge of the Naval Aviation Maintenance Program (NAMP) Preferred Qualifications • Experience managing teams in Quality Engineering, Mission Assurance, Manufacturing , or equivalent. • ASQ certifications (e.g., CMQ

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