Jobs / United States / Novartis Pharmaceuticals Corporation
Associate Director, Data Operations and Issue Mangement Lead
Novartis Pharmaceuticals Corporation · 🇺🇸 East Hanover
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 75 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 31 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Novartis Pharmaceuticals Corporation paid sponsored hires in similar roles23 certified filings for “Director, Forecasting-CV” (Data Scientists) in NJ: $170k–$170k, median $170k. Most were filed at wage level IV (83%) — 4 lottery entries, ≈61% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
Or apply yourself on the official page →
Sponsor Radar — Novartis Pharmaceuticals Corporation
The US Department of Labor certified 75 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 31 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Novartis Pharmaceuticals Corporation →
About the role
Job Description Summary #LI-Hybrid Location: East Hanover, New Jersey The preferred location for this role is East Hanover, New Jersey site but remote work may be possible (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. If associate is remote, all home office expenses and any travel/lodging to specific East Hanover, New Jersey site for periodic live meetings will be at the employee’s expense. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. If you're energized by improving systems, solving critical issues, and helping teams succeed through reliable data, this role could be your next opportunity. As the Associate Director, Data Operations & Issue Management, you will lead efforts that ensure enterprise data products remain stable, trusted, and business-ready. In this highly visible role, you'll drive issue resolution, operational governance, and continuous improvement across critical data products, partnering with data engineering, data quality, analytics, and business teams to maintain operational excellence and deliver trusted data at scale. If you thrive in a fast-paced environment, enjoy solving complex challenges, and are motivated by creating meaningful business impact, you'll find an exciting opportunity to shape the future of data operations at Novartis. Job Description Key Responsibilities • Lead enterprise data operations and issue management across certified data products and critical data capabilities. • Manage issue intake, triage, prioritization, escalation, tracking, and resolution to ensure operational stability. • Monitor service level agreements, issue trends, remediation progress, and operational performance metrics. • Partner with data engineering teams to resolve pipeline failures, delivery issues, and production incidents. • Collaborate with data quality teams to address quality issues, root causes, and corrective actions. • Coordinate cross-functional resolution efforts across business, technology, vendor, and data teams. • Escalate critical risks, dependencies, and service disruptions to ensure timely leadership visibility. • Lead operational reviews, issue governance forums, remediation checkpoints, and post-incident follow-ups. • Produce dashboards and reporting that provide insight into risks, service levels, and operational performance. • Drive continuous improvement by identifying automation opportunities, reducing recurring issues, and enhancing operational processes. Essential Requirements • Bachelor’s degree in Data Management, Information Systems, Business, Computer Science, Engineering, Analytics, or a related field. • 5+ years of experience in data operations, issue management, data governance, data quality, data engineering operations, service management, or program operations. • Experience managing operational issue logs, incident workflows, SLA tracking, escalation routines, and remediation plans. • Strong understanding of data products, data pipelines, data quality controls, metadata, lineage, data governance, and production support processes. • Experience working with cross-functional teams across data engineering, governance, analytics, business, vendors, and technology platforms. • Familiarity with tools such as Jira, ServiceNow, Confluence, Smartsheet, Excel, Power BI, Tableau, or similar. • Ability to analyze issue trends, root causes, SLA performance, operational risks, and recurring gaps. • Strong stakeholder management skills with ability to coordinate across teams and influence timely resolution. • Strong communication skills, including ability to summarize operational risks and issues for leadership. • Excellent organ