Principal Solutions Engineer

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About the role

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Principal Solutions Engineer to join our Solution Consulting team. This is a Hybrid role, reporting to the Director Sales Engineer. As the Principal Solutions Engineer, you will be a pivotal technical leader driving the strategy that aligns our innovative security solutions with the complex business needs of enterprise clients. You will own the technical sales motion, foster executive-level relationships, and scale processes that ensure consistent, high-impact wins across the territory. What you’ll do (Role Expectations) • Collaborate with sales leadership and clients to develop and execute winning segment and account-level strategies, owning the technical sales motion from start to finish • Refine and scale core sales engineering processes to ensure consistency, efficiency, and high performance across the region • Act as a key technical leader and executive sponsor for strategic customers and partners, representing the company at industry events, forums, and executive briefings • Drive the technical strategy that aligns our innovative security solutions with the complex business needs of enterprise clients Who You Are (Success Profile) • You act like an owner, operating with integrity and navigating seamlessly between high-level strategy and hands-on execution. • You are a learner with a true growth mindset who actively seeks feedback to become a better partner and teammate. • You are customer-obsessed, building deep empathy for customers and anchoring every decision in solving their real-world problems. • You operate with urgency, understanding that speed and quality are not mutually exclusive and maintaining a relentless focus on execution. • You are resilient and adaptable, maintaining composure in high-pressure situations and guiding teams through complexity with a steady hand. What We’re Looking for (Minimum Qualifications) • Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving • Bachelor’s Degree in Technology, a related field, or equivalent professional experience • 10 plus years of extensive professional experience in Sales Engineering, Solutions Consulting, or Solutions Architecture • Proven experience selling network security technologies, including SD-WAN, routing protocols, SWG, routing, proxies, firewalls, SSL/IPsec, VPNs, DLP, and end-user monitoring What Will Make You Stand Out (Preferred Qualifications) • Industry certifications such as CCNP, JNCIP, PCNSA, CISSP, or CCSP • A leadership style that balances high-level strategy with the ability to roll up your sleeves for strategic account wins • Deep understandin

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