Jobs / United States / Humana INC
Consumer Service Operations Professional
Humana INC · 🇺🇸 Remote Nationwide · Remote
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 260 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 130 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Humana INC paid sponsored hires in similar roles5 certified filings for “Senior Cognitive/Machine Learning Professional” (Software Developers) in PA: $151k–$165k, median $151k. Most were filed at wage level IV (100%) — 4 lottery entries, ≈61% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
Or apply yourself on the official page →
Sponsor Radar — Humana INC
The US Department of Labor certified 260 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 130 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Humana INC →
About the role
Become a part of our caring community Are you a transitioning military service member or a Military Spouse looking for an internship that supports the goal to put health first? During the period of this unpaid internship, you will work with the Medicaid Clinical Services team to ensure interaction between the company and members are optimized. Consumer Service Operations Internship provides transitioning service members that are eligible to participate in the DoW SkillBridge Internship, or military spouses that are eligible to participate in the Military Spouse Career Accelerator Fellowship, with an opportunity to train and work with Humana. If you are interested in this position, you will be required to confirm eligibility to participate in the DoW SkillBridge or Military Spouse Career Accelerator Programs. The Consumer Service Operations Professional Intern will utilize Humana’s Medicaid training and previously acquired skillsets to support Medicaid member mail processing. Primary responsibilities include receiving, sorting, and distributing incoming and outgoing correspondence related to Medicaid member services. The intern will ensure accurate and timely processing of enrollment forms, eligibility documentation, claims-related communications, and other member correspondence. Additional duties may include tracking mail status, maintaining confidentiality of member information, and collaborating with other teams to resolve mail processing issues and ensure compliance with Medicaid program requirements. • Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects. • Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge. • In this role you will be reviewing, and processing incoming member communications and routing appropriately. • Must be passionate about contributing to an organization focused on continuously improving consumer experiences and be a team player and have the ability to work independently. Use your skills to make an impact Required Qualifications • Transitioning Service Member eligible to participate in SkillBridge or military spouse eligible to participate in the military spouse fellowship • Minimum 1 year of customer service experience, including typing/data entry • Professional healthcare experience or education in a healthcare discipline • Excellent verbal, listening and written communication skills. • Proficient in Microsoft Office, Outlook and Word • Working knowledge of computers, or a demonstrated technical aptitude and an ability to quickly learn new systems with the ability to work with multiple screens and databases with paying attention to detail with data entry. Preferred Qualifications • CGX, Excel, and QuickBase • Associate's or Bachelor's Degree • Clerical support background in a healthcare environment • Familiarity with medical terminology • CNA or Medical Assistant background • Medicaid experience Additional Information The DOW SkillBridge Internship Program provides an opportunity for transitioning military service members to gain civilian work experience with an employer for a period averaging 90 days. https://skillbridge.osd.mil/ The Military Spouse Career Accelerator Fellowship Program connects military spouses with employers offering a variety of professional onsite, field, or remote based opportunities for a period up to 12 weeks. https://myseco.militaryonesource.mil/portal/career-accelerator • Networking opportunities will be provided while participating in the Internsh