Jobs / United States / Robert Bosch LLC
TRILINGUAL (ENGLISH/PORTUGUÊS/SPANISH) - CUSTOMER CARE AGENT FOR ROADSIDE ASSISTANCE
Robert Bosch LLC · 🇺🇸 San Francisco, Heredia, CR
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 92 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 50 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Robert Bosch LLC
The US Department of Labor certified 92 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 50 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Robert Bosch LLC →
About the role
Position Summary The Call Center Specialist position is responsible for answering incoming calls and providing excellent customer service to the client, following program guidelines and call center standards. General Job Responsibilities • Provide excellent customer service over the phone to vehicle owners according to customer package. • Assist customers located in the North America and Latin America Region. • Provide support to clients in topics related to: Roadside Assistance such as flat tires, battery issues, out of fuel, cars overheating, coordinate tow trucks and pick up service, etc. • Coordinate with service providers applicable solution to customer’s request • Offer multiple solutions to different customers requests such as Uber, Rental Car, Hotel, etc • Exhibit high level of professionalism in interactions with colleagues, Team Leads, Operations Managers, etc. • Perform other functions related to the position. • English C1 • Portuguese C1 • Minimum of High School Diploma. • 0-2 years of experience working in a call center environment. • Excellent communication skills, both verbal and written. • Proficient in Microsoft Office and web based applications. • Customer service oriented. • Strong interpersonal skills. • Team work oriented. • Multitask. • Demonstrate situation specific empathy. • Strong organizational skills and attention to detail. • Ability to work in a fast-paced environment with daily work processing deadlines. • Ability to work effectively without supervision. • Strong in leadership, empathy, communication, and team orientation.