Jobs / United States / Salesforce INC
Director of Product Management, Agentforce Voice Models
Salesforce INC · 🇺🇸 2 Locations
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 1,544 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 498 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Salesforce INC paid sponsored hires in similar roles1 certified filing for “Product Management Director” (Marketing Managers) in TX: $339k–$339k, median $339k. Most were filed at wage level IV (100%) — 4 lottery entries, ≈61% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Salesforce INC
The US Department of Labor certified 1,544 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 498 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Salesforce INC →
About the role
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the Role Agentforce is Salesforce's next-generation AI platform, delivering autonomous agents that reason, take action, and communicate naturally across every customer touchpoint. Voice is the fastest-growing interaction surface—from contact-center automation and field-service assistants to real-time sales coaching and multilingual global deployments. As Director of Agentforce Voice Models, you will own the full voice intelligence stack: Automatic Speech Recognition (ASR / STT), Text-to-Speech (TTS), Speech-to-Speech (S2S) end-to-end pipelines, speaker diarization, prosody modeling, and the language-coverage roadmap that makes Agentforce sound natural in every market we serve. You will partner with product, infrastructure, and go-to-market teams to set the bar for transcription accuracy, latency, and voice expressiveness at enterprise scale. What You'll Do Voice Model Strategy & Roadmap • Define and own the multi-year roadmap for Agentforce voice capabilities, spanning ASR/STT, TTS, S2S, and real-time voice agents. • Set accuracy, latency, and quality benchmarks (WER, MOS, RTF, DMOS) and drive the organization to meet them. • Evaluate build vs. buy vs. partner decisions for new voice model capabilities and maintain relationships with key academic and industry partners. ASR / STT (Automatic Speech Recognition) • Lead the development of production-grade ASR systems optimized for telephony, WebRTC, and device-side deployment.Word Error Rate (WER) improvement across noise conditions, accents, and domain-specific vocabularyStreaming and batch recognition pipelines with sub-200 ms first-token latency targetsCustom vocabulary and language model adaptation (hot-word boosting, domain LM interpolation)Punctuation restoration and inverse text normalization (ITN) for downstream NLU • Drive multilingual and code-switching ASR coverage across priority languages; govern the language onboarding process including data acquisition, model training, and acceptance testing. TTS (Text-to-Speech) • Own the neural TTS pipeline—voice cloning, persona design, SSML compliance, and real-time synthesis—for Agentforce agent personas. • Lead prosody research: intonation, rhythm, stress, and pause modeling that produces natural-sounding enterprise voices across conversational contexts. • Manage voice talent agreements, ethical AI review, and consent frameworks for synthetic voice creation. • Drive naturalness, expressiveness, and brand-consistency quality bars using subjective (MOS, CMOS) and objective (mel-cepstral distortion) evaluation frameworks. Speech-to-Speech (S2S) & Real-Time Voice Agents • Architect low-latency S2S pipelines that enable full-duplex conversational AI without the ASR→NLU→TTS handoff penalty. • Partner with the Agentforce Reasoning team to integrate voice understanding with agent action loops (tool calls, CRM lookups, escalation routing). • Establish interruption, barge-in, and turn-taking models appropriate for en