Jobs / United States / Carvana LLC
Payment Processing Specialist (Entry Level)
Carvana LLC · 🇺🇸 Tempe, AZ
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 19 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 17 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Carvana LLC
The US Department of Labor certified 19 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 17 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Carvana LLC →
About the role
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Vehicle Service & Logistics Centers, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do. We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Get a sneak peek into life at ADESA! Role and Team The Financial Operations Specialist (Payment Processing Specialist) is highly knowledgeable about Salesforce and strives to provide a seamless experience for all customers. This individual will ensure that our internal and external clients are provided an excellent standard of service and high level of customer satisfaction is maintained. The ideal candidate loves the challenge of solving various issues and appreciates a fast-paced environment where teamwork is essential. Successful incumbents will be effective written and oral communicators and able to assist customers throughout the entire online checkout process. If you are customer focused, detailed oriented, and accurate, with strong problem-solving abilities, apply now! Responsibilities • Ensure customers receive prompt, efficient and courteous attention. • Demonstrate friendliness and proper phone/e-mail etiquette with every customer. • Resolve any customer issues in a friendly and courteous manner • Support inbound payment inquiries via incoming calls and e-mails from internal and external customers as they interact with the online payment platform. • Diligently monitor multiple Salesforce queues to address payment exceptions. • Follow up or initiate outbound calls related to customer payments to ensure customers are notified and issues are resolved timely. • Work directly with floor plan companies to check availability and submit floor plan packets or payment transmissions on behalf of the auction sites. • Maintain a good flow of communication with the auction sites regarding payment exceptions. • Know when to escalate customer payment issues that require next level review or expertise. • Proactively provide feedback to Supervisors and other stakeholders regarding customer issues or system functionality issues. • Practice and promote teamwork at all times. • Bring a positive and contagious attitude to work each day, supporting both co-workers and customers. • Know and follow company policies, standard operating procedures, and applicable state and federal laws at all times. Qualifications • High School or GED required • Minimum 1 year of office experience, preferably in the automotive industry • Experience with payment processing or accounts receivable preferred • College education preferred • Must be 18 years of age and have a valid driver’s license • Experience and proficiency with Salesforce preferred • Effective communication skills both written and oral • Proven track record of excellent customer service skills with the ability to develop strong working relationships and interact with all levels across the organization as well as external stakeholders • Proven ability to multitask while maintaining attention to detail • Confidentiality and integrity while ha