Jobs / United States / Gusto INC
People Process Transformation Lead
Gusto INC · 🇺🇸 Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 44 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 7 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Gusto INC
The US Department of Labor certified 44 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 7 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Gusto INC →
About the role
About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy . AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process. About the Role We're looking for a strategic and execution-oriented Lead, Process Transformation to lead the evolution of our People Operations ecosystem. This leader will identify opportunities to simplify, standardize, and automate people processes while ensuring operational excellence across our HRIS Operations and service delivery teams. Reporting into the People Systems & Operations organization, this role sits at the intersection of strategy, technology, and operations. You'll partner across HR, Legal, Finance and business leaders to redesign how work gets done—from hire to retire—creating scalable experiences for employees, managers, and People teams. In addition to leading enterprise process transformation initiatives, you'll oversee the teams responsible for executing our core people operations workflows, including HRIS Operations and People Services. What You'll Do Lead People Process Transformation • Develop and execute a multi-year strategy for transforming People Operations processes. • Analyze end-to-end employee lifecycle workflows to identify friction, inefficiencies, redundancies, and opportunities for simplification. • Redesign processes using Lean, service design, and automation principles. • Consult with technical partners to understand how tooling, AI and agentic solutions can support improved efficiency • Build business cases that quantify operational impact, employee experience improvements, and ROI. • Prioritize transformation initiatives based on organizational impact, scalability, and strategic objectives. Drive Technology-Enabled Improvements • Partner closely with People Technology to implement technology solutions that improve operational efficiency. • Evaluate opportunities to leverage workflow automation, AI, integrations, self-service capabilities, and system enhancements to drive prioritization for people technology. • Ensure process design and technology decisions work together to create sustainable solutions. • Balance configuration, workflow redesign, and policy changes to achieve desired outcomes. Lead Operational Excellence Provide leadership for: • HRIS Operations • Own operational governance for core HR system transactions and data processing. • Ensure operational accuracy, compliance, and service level achievement. • Continuously improve throughput, quality, and controls. • People Services • Lead the HR Service Center responsible for Tier 0/1 Gustie (employee) and People Empowerer (manager) support. • Improve service delivery through knowledge management, self-service, case management optimization, and triage/query process improvements. • Develop service metrics and continuously improve customer experience. Establish Operational Governance • Define operational standards, process ownership, documentation, and governance across People Operations. • Create KPI d