Jobs / United States / US Bank National Association
Digital Insights Program Manager
US Bank National Association · 🇺🇸 4 Locations
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordUSCIS Data Hub records 294 H-1B approvals for this employer in FY2023. Source: USCIS H-1B Employer Data Hub (US Citizenship and Immigration Services).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
Or apply yourself on the official page →
Sponsor Radar — US Bank National Association
USCIS Data Hub records 294 H-1B approvals for this employer in FY2023. Source: USCIS H-1B Employer Data Hub (US Citizenship and Immigration Services).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for US Bank National Association →
About the role
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Drive Digital Experiences Through Customer Insight The Digital Voice of the Customer team transforms customer feedback and behavioral data into actionable insights that influence product strategy, digital experiences, and business decisions across the enterprise. U.S. Bank is seeking a Digital Insights Program Manager to develop customer measurement programs that help teams better understand customer needs, identify growth opportunities, and prioritize initiatives with the greatest customer and business impact. You’ll partner closely with multiple business lines and cross-functional partners to develop CX measurement programs, and develop insights that inform decisions, product roadmaps and experience strategies. This role is ideal for a strategic, analytically minded professional who enjoys solving complex problems, designing measurement strategies, and translating customer insights into meaningful action. What You’ll Do · Lead the design, implementation, and optimization of Voice of the Customer measurement programs across digital channels and experiences · Partner with product owners, marketing technology teams, researchers, analysts and business leaders to develop measurement strategies aligned to business objectives · Develop reporting dashboards and insights that communicate customer satisfaction, experience drivers, behavioral signals, and performance metrics · Identify feedback gaps and implement measurement enhancements that enable meaningful customer insights · Build strong partnerships across the organization and serve as a trusted partner on customer experience measurement and digital performance · Ensure accuracy, consistency, and integrity across analysis, reporting, and documentation · Analyze complex datasets to identify patterns, opportunities, risks, and drivers of customer satisfaction · Synthesize quantitative, qualitative and behavioral evidence into clear, actionable recommendations that influence business priorities and product roadmaps. Why This Role Matters · The Digital Voice of the Customer team serves as the enterprise’s connection to customer satisfaction across digital experiences. We help teams understand how products and services perform through the eyes of the customer by measuring behavior, capturing feedback, and uncovering opportunities for improvement. · In this role, you’ll develop customer experience measurement strategies, drive product roadmaps, and influence business decisions by turning customer feedback into actionable insights that drive measurable results. Basic Qualifications · Bachelor's degree, or equivalent work experience · Five to eight years of experience in project management activities Preferred Skills/Experience · Three or more years of experience in customer experience, consumer insights, analytics, consulting, or market research · Strong analytical, problem-solving, and critical-thinking skills · Experience translating business questions into measurement frameworks and actionable insights. · Effective interpersonal, verbal, and written communication skills · Ability to build relationships and influence stakeholders acr