Jobs / United States / Cigna Health And Life Insurance Company
Supervisor, Cigna Benefit Investigation & Prior Authorization Team - Freedom Fertility - Newburyport, MA or Arizona
Cigna Health And Life Insurance Company · 🇺🇸 2 Locations
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 14 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest May 2026) — the step every H-1B hire needs first. USCIS also records 30 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
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Sponsor Radar — Cigna Health And Life Insurance Company
The US Department of Labor certified 14 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest May 2026) — the step every H-1B hire needs first. USCIS also records 30 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Cigna Health And Life Insurance Company →
About the role
Must reside in Newburyport, MA or Arizona Freedom Fertility Pharmacy, a division of Evernorth Health Services a part of The Cigna Group is looking for Pharmacy Technicians to join our team. Excited to Grow Your Career? We value our talented employees and, whenever possible, strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Position Summary As the Supervisor of the Cigna Benefit Investigation & Prior Authorization Team for Freedom Fertility, you will lead a high-performing team responsible for supporting patients, providers, and internal stakeholders through comprehensive pharmacy benefit investigations and prior authorization services. This role combines operational leadership, employee development, quality oversight, workflow management, and continuous improvement to ensure exceptional service, compliance, and business results. You will oversee a team that facilitates access to medications by verifying pharmacy benefits, researching coverage requirements, obtaining prior authorization approvals, and resolving insurance-related barriers to therapy. The Supervisor serves as a key liaison between frontline staff and leadership, helping drive operational excellence while delivering a best-in-class patient and provider experience. Key Responsibilities • Provide daily leadership, coaching, and support to a team of Benefit Investigation and Prior Authorization Representatives. • Monitor team productivity, quality, service levels, and turnaround times to ensure operational goals are achieved. • Conduct regular one-on-one meetings, performance evaluations, and career development discussions. • Manage staffing, scheduling, workload distribution, and workflow prioritization. • Oversee pharmacy benefit investigations, coverage reviews, and prior authorization activities to ensure accuracy and timeliness. • Partner with providers, health plans, pharmacies, and internal business partners to resolve complex insurance and authorization issues. • Ensure accurate documentation and compliance with payer requirements, HIPAA regulations, and company policies. • Identify process improvement opportunities and implement solutions that increase efficiency, quality, and customer satisfaction. • Analyze operational metrics and prepare performance reports for leadership review. • Support onboarding, training, cross-training, and ongoing development initiatives. • Lead team meetings, huddles, and communication initiatives to drive engagement and accountability. • Serve as a subject matter expert and escalation point for complex benefit investigation and prior authorization cases. • Collaborate with leadership to support departmental goals, strategic initiatives, and business priorities. • Promote a culture of accountability, collaboration, quality, and continuous improvement. Required Qualifications • High School Diploma or GED required; Associate's or Bachelor's degree preferred. • 3+ years of healthcare, pharmacy operations, insurance verification, benefit investigation, prior authorization, or related experience. • Previous leadership, supervisory, or team lead experience preferred. • Strong understanding of pharmacy benefits, prior authorization processes, formulary management, and payer requirements. • Knowledge of specialty pharmacy, patient access, and reimbursement processes preferred. • Experience analyzing performance metrics and driving operational improvement. • Strong working knowledge of HIPAA and healthcare compliance requirements. • Proficiency in Microsoft Office applications, including Excel, Outlook, and Teams. • Excelle