Customer Due Diligence Operations Periodic Review Analyst

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About the role

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description The Customer Due Diligence Operations (CDDO) team is a centralized function within Enterprise Financial Crimes Compliance (EFCC), specializing in Know Your Customer (KYC) operations and key Anti–Money Laundering (AML) activities that protect the bank from financial crime risk. CDDO executes critical due diligence processes and plays a central role in ensuring the bank meets regulatory expectations and maintains a strong, consistent KYC program. As a Periodic Review Analyst, you will play a critical role in maintaining the integrity of our customer risk management program by conducting thorough reviews of high‑risk client profiles to ensure compliance with regulatory standards and internal policies. This position involves analyzing customer data, validating documentation, and assessing risk indicators to identify gaps or inconsistencies. You will collaborate closely with other compliance, operations, and business partners to resolve issues, escalate concerns, and recommend process improvements. Strong attention to detail, analytical thinking, and a commitment to accuracy are essential, as your work directly supports the organization’s ability to meet BSA/AML requirements and uphold a culture of compliance. Key Responsibilities • Conduct in‑depth reviews of high‑risk customer profiles to ensure alignment with regulatory requirements and internal risk standards. • Analyze customer information and activity patterns to identify risk indicators, inconsistencies, or gaps requiring clarification or escalation. • Validate documentation and data accuracy to ensure profiles meet enhanced due diligence expectations. • Assess overall customer risk profile and provide well‑reasoned, sound recommendations. • Clearly and thoroughly document findings, supporting conclusions with strong analytical rationale. • Partner with Compliance, Operations, and Business Line teams to address questions, resolve issues, and ensure smooth review progression. • Escalate unusual or potentially suspicious activity to investigative teams to facilitate appropriate review and action. • Identify opportunities to enhance processes, contribute to continuous improvement efforts, and support a strong compliance culture. • Manage a dynamic review queue by prioritizing work based on risk, deadlines, and business needs while maintaining high accuracy and timeliness. Basic Qualifications - Bachelor's degree, or equivalent work experience - Typically more than two years of applicable experience Preferred Skills/Experience Candidates who thrive in this position demonstrate the following strengths: - Strong critical thinking and problem‑solving abilities. - Skilled at researching internal and external information and identifying accurate answers through self‑directed review. - Clear, effective communication across written and verbal channels. - Skill in managing time, organizing work, and balancing competing priorities. - Comfort working with data, including identifying patterns and drawing insights. - A collaborative mindset and willingness to work across diverse teams. They also tend to embody key professional qualities, including: - Self‑motivation and ownership of their work. - Openness to feedback and a coachable

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