Jobs / United States / AT&T Services INC
Sr Specialist-Tier 2 Application Support Engineer (Kafka Admin, Devops)
AT&T Services INC · 🇺🇸 2 Locations
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 393 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 80 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What AT&T Services INC paid sponsored hires in similar roles4 certified filings for “Senior Network Technology Engineer” (Computer Network Architects) in WA: $178k–$208k, median $187k. Most were filed at wage level II (75%) — 2 lottery entries, ≈31% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
Or apply yourself on the official page →
Sponsor Radar — AT&T Services INC
The US Department of Labor certified 393 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 80 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for AT&T Services INC →
About the role
Key Responsibilities - Provide Tier 2 support for escalations from Tier 1 across incidents, alerts, environment issues, and C2W events. - Resolve complex issues and lead root cause analysis, trend investigation, and improvement ticket creation. - Support iTrack work requests, consulting tickets, and platform-aligned project deliverables. - Provide additional C2W support when engaged by Tier 1. - Execute compliance-related support tasks including CCRC, AT&T Cybersecurity Scorecard, and SOX support activities. - Manage SSL certificate lifecycle support and remediation execution. - Execute Golden Image and on-prem OS updates for existing VMs. - Perform application installations and upgrades (outside monitoring/alerting platform scope handled by SRE). - Support production/non-production setup and operations in Azure and on-prem environments. - Support new client onboarding and implementation projects for enterprise integration and messaging services. - Partner with architects and developers to analyze requirements and recommend technical options. - Gather and publish monthly application and operational metrics. - Manage ITAP data requirements and ensure operational governance. - Review and validate Tier 1 SOPs; create and maintain Tier 2/client SOPs. - Raise Tier 3 tickets for platform/tooling enhancements and monitoring-gap remediation. Required Qualifications / Must-Have Skills - 7+ years of experience in application production support, integration support, or platform support. - Strong troubleshooting skills across distributed enterprise applications. - Working knowledge of the mandated streaming stack, with operational support experience in Confluent Kafka and Azure Event Hub: Confluent Kafka, Confluent Cloud, Azure Event Hub, AWS-MSK, and Apache Flink. - Practical knowledge of IBM Sterling Integrator. - Hands-on operational experience with Kubernetes, especially Azure Kubernetes Service (AKS), in incident response and platform support. - Working experience with Splunk and Prometheus/Grafana for diagnostics and observability. - Python scripting capability for support automation, operational checks, and repetitive task reduction. - Familiarity with Java, React, and Spring Boot based applications for troubleshooting and production issue triage (not an application development role). - Solid SQL/Postgres query skills for production support analysis. - Experience supporting CI/CD release operations. - Strong stakeholder communication and incident coordination skills. Good-to-Have / Nice-to-Have - Azure/Kubernetes/ITSM certifications. Experience Level Mid to Senior (typically 7 to 10 years) Location / Work Mode Onsite (Hyderabad / Bangalore) What We Offer - High-ownership role across mission-critical applications and client-facing operations. - Opportunity to influence reliability, compliance readiness, and service quality. - Growth path into advanced reliability engineering and platform ownership roles. Weekly Hours: 40 Time Type: Regular Location: IND:AP:Hyderabad / Argus Bldg 4f & 5f, Sattva, Knowledge City- Adm: Argus Building, Sattva, Knowledge City, IND:KA:Bangalore / Intl Tech Park, Navigator Bldg, Whitefield Road: Intl Tech Park, Navigator Bldg:Intl Tech Park, Navigator Bldg AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local