Jobs / United States / Adobe INC
Technical Account Manager 4
Adobe INC · 🇺🇸 3 Locations
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 1,036 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 221 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Adobe INC paid sponsored hires in similar roles2 certified filings for “Technical Account Manager” (Operations Research Analysts) in UT: $86k–$163k, median $124k. Most were filed at wage level II (50%) — 2 lottery entries, ≈31% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Adobe INC
The US Department of Labor certified 1,036 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 221 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Adobe INC →
About the role
Role Overview As major enterprises invest in Adobe, we need strategic and impactful technical professionals to guide our largest clients through their operational demands involving Adobe Experience Cloud solutions. Our Technical Account Managers (TAM) form, cultivate, and uphold one-to-one relationships with our outstanding customers. They deliver a defined set of technical services focused on maintaining operational health and fostering the adoption of new solutions and capabilities to increase their investment. A person in this role has customer-facing and communication abilities that allow you to represent Adobe well within a customer’s environment. You will lead conversations with various roles, such as developers, analysts, management, and senior leadership, including those inside Adobe. These discussions cover tasks, projects, cases, common approaches, and prioritization. You should also be skilled at thinking strategically about challenges related to people, processes, and technology. This helps our customers achieve the value, efficiencies, benefits, and innovation offered by the Adobe Experience Cloud. In addition to the above functions, you will serve as a primary technical contact for multiple customers. You will establish business and operational understanding of their environment. Hands-on, confident technical expertise is needed to address challenges and manage daily operations. You will respond to technical inquiries, resolve customer issues, and influence partners to improve customer health. The main goal is to understand customer technical and business needs, anticipate and prevent issues, identify and reduce risk, and build a successful partnership with Adobe. Responsibilities • Be a central point of contact while ensuring high levels of customer satisfaction for your assigned customer accounts • Maintain regular communication with both the external and internal teams, constantly handling customer expectations • Engage with Director and VP-Level executives to translate business needs into technical and operational plans • Work hands-on with Adobe Customer Success Management, Managed Services, Engineering, TechOps, Product Management, Support, and the rest of the Consulting practice to address issues, questions, and requests • Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning • Analyze and present impactful data and insight to leadership • Demonstrate knowledge of your customers’ environments to assist Adobe service teams in better serving your customers Serve as the first point of contact for critical customer issues related to technical problems. Coordinate and drive resolutions with Adobe services, sales, and product teams. • Ensure timely response and resolution to technical and product outstanding items • Assess and document customers’ technical environment to reveal ongoing insight and improvement opportunities • Make recommendations on how new and existing features fit within customers’ environments, supplying standard methodologies and guidance • Participate in customer-requested meetings and quarterly business reviews (on-site and remotely) • Participate in project-based, consultant-led architectural and design discussions to ensure solutions are optimal for the customer(s) • Provide proactive status updates to required parties • Host periodic checkpoint and status calls with customer and internal partners • Identify enablement goals and plans • Continually develop both technical and soft skills individually and assist in mentoring immediate team members as needed Requirements • Bachelor’s Degree in related field of the technical industry or equivalent experience • At least five years of full-time experience in consultative, customer support and/