Jobs / United States / Pfizer INC
Manager, ServiceNow ITOM Engineer
Pfizer INC · 🇺🇸 2 Locations
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 40 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 9 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Pfizer INC paid sponsored hires in similar roles3 certified filings for “SENIOR MANAGER, STATISTICAL PROGRAMMING” (Statisticians) in CA: $171k–$214k, median $208k. Most were filed at wage level IV (67%) — 4 lottery entries, ≈61% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Pfizer INC
The US Department of Labor certified 40 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 9 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Pfizer INC →
About the role
Why Patients Need You All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged and have the ability to impact health and lives of millions of people. Digital is at the core of how Pfizer delivers Breakthroughs That Change Patient's Lives. Advanced technologies that accelerate research, development, manufacturing, and patient access to therapies are all made possible by the infrastructures that enable our Digital landscape. POSITION SUMMARY The IT Operations and Global Command Center organization delivers excellence in the pursuit of those breakthroughs through industry-leading infrastructure operations performance. We strive to revolutionize service dependability by applying advanced analytics to drive predictive detection and interventions. We place data at the heart of what we do and apply a relentless focus on continuous improvement to enable Pfizer's business processes and patient outcomes. As part of the Service Management Solutions team, the Manager, ServiceNow ITOM Engineer is a skilled engineer with experience in ServiceNow ITOM, ServiceNow Discovery, Service Mapping, CMDB, CSDM, Event Management, and AIOps. The ideal candidate will have hands-on experience configuring and supporting ITOM Discovery and AIOps solutions following industry best practices and working knowledge of ServiceNow development. The main responsibility of this role is to build, configure, and maintain IT operations management processes and systems on the ServiceNow platform, following designs and standards set by architects and senior team members. This individual will be able to manage multiple tasks in a dynamic team-based environment, demonstrating solid problem-solving skills and a high degree of professionalism. The ideal candidate will help maintain visibility into the IT environment as the landscape evolves; support event correlation efforts that reduce unnecessary noise; help implement automation that enables the team to proactively address potential issues; and support AIOps capabilities that drive predictive detection of potential incidents. This contributes to comprehensive monitoring, efficient event management, and improved operational efficiency. KEY RESPONSIBILITIES • Work closely with cross-functional teams to gather requirements and support successful delivery of ITOM solutions. • Support the ITOM Product Owner in executing against the product roadmap and release plans. • Working knowledge of application architecture, infrastructure architecture, database architecture, networking, and distributed systems as they relate to ITOM implementations. • Familiarity with modern web technologies and cloud computing principles for cloud-based platforms, including SaaS, PaaS, multi-tenancy, and automation. • Configure and implement ITOM processes and systems in alignment with designs and standards set by architects and senior team members. • Configure the ServiceNow ITOM suite, including ServiceNow Discovery, Service Mapping, CMDB, CSDM, Event Management, and AIOps. • Hands-on development including creation and configuration of existing out-of-box and custom patterns, Discovery Schedules, probes, sensors, and Event rules. • Support integration of ServiceNow ITOM modules with enterprise monitoring, alerting, and application management tools using OOB plugins and API methods. • Troubleshoot and resolve technical issues related to ITOM processes and systems. • Develop and maintain technical documentation for ITOM solutions implemented. • Contribute to efforts related to