Jobs / United Kingdom / Mastercard International Incorporated
Director, SME Global Market Expansion
Mastercard International Incorporated · 🇬🇧 London, England (Angel Lane)
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Sponsor Radar — Mastercard International Incorporated
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About the role
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, SME Global Market Expansion Director, SME Global Market Expansion Overview The Director, SME Global Market Expansion will lead Mastercard’s global market expansion strategy for SMEs, owning a portfolio of growth initiatives with direct accountability for Gross Dollar Volume (GDV), Net Revenue (NR), market share expansion, and pipeline creation. This role combines strategic leadership, commercial execution, and ecosystem development to create scalable growth engines across priority markets and channels. The Director will partner closely with regional leadership, Product, Finance, Franchise, Marketing, and Sales teams to identify whitespace opportunities, shape investment priorities, and accelerate growth at scale. Role Define and lead Mastercard's global SME market expansion strategy, identifying the highest-value opportunities to accelerate card displacement and capture incremental payment flows across priority markets. Own a portfolio of growth initiatives with direct accountability for GDV growth, Net Revenue generation, market penetration, and pipeline development. Establish the strategic framework for identifying target geographies, SME segments, verticals, and use cases with the greatest commercial potential. Lead the development and execution of global growth programs that accelerate the migration from cash, checks, wires, and alternative payment methods to Mastercard solutions. Influence investment decisions and strategic priorities by building executive-level business cases and commercialization plans. Serve as the executive sponsor for critical growth initiatives, ensuring successful execution from opportunity identification through scaling and market adoption. Key Responsibilities Strategy Development & Commercial Leadership Define and execute Mastercard's global SME market expansion strategy with accountability for enterprise-level GDV, revenue, and pipeline outcomes. Develop multi-year growth plans and investment priorities aligned to Mastercard's broader SME growth agenda. Build and maintain executive-level business cases that quantify financial impact, customer value, and strategic importance. Prioritize initiatives, investments, and resources based on revenue potential, scalability, competitive advantage, and strategic fit. Establish growth targets, operating metrics, and performance expectations across markets and regions. Growth Execution & Scale Lead large-scale growth initiatives from concept through commercialization and global deployment. Oversee pilot programs, experimentation frameworks, and test-and-learn methodologies to validate new growth opportunities. Establish KPI frameworks and governance mechanisms to measure business impact and ensure accountability. Drive rapid scaling of successful initiatives across multiple geographies while capturing and applying best practices. Ensure disciplined execution and measurable business outcomes across the expansion portfolio. Market, Competitive & Customer Intelligence Lead the development of strategic market insights to identify whitespace opportunities and emerging growth trends. Analyze payment behaviors, barriers to adoption, and switching dynamics across SME customer segments. Monitor competitive activity, fintech innovation, e