Service Centre Repair Technician

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About the role

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life At Medtronic, we are committed to improving healthcare through innovative medical technologies that help people live healthier lives. As a global leader in healthcare technology, our products and solutions make a meaningful difference for patients and healthcare professionals around the world. As a Service Centre Repair Technician, you will be responsible for diagnosing, repairing, testing and maintaining company products within the service centre. You will use established procedures, technical documentation and diagnostic tools to identify faults and ensure repaired products meet the required quality and performance standards. Responsibilities may include the following and other duties may be assigned : • Perform in-house servicing and repair of company products within the Service Centre • Diagnose mechanical, hardware, software and system failures using established procedures and technical documentation • Troubleshoot faults using schematics, diagrams, specifications and other technical information • Perform testing, maintenance and calibration of repaired products to ensure they meet required standards • Accurately document repairs, test results, product failures and other relevant technical information • Prepare reports and contribute to the analysis of product failure trends and serviceability issues • Collaborate with field-based technicians and internal teams to obtain and share technical information supporting diagnosis and repair • Identify and highlight recurring technical issues and opportunities to improve repair and service processes. Required Knowledge and Experience: • 1+ year of relevant technical experience in repair, maintenance, troubleshooting, testing or a similar technical environment • Practical experience diagnosing and resolving mechanical, electronic, hardware, software or system-related issues • Ability to read and interpret technical documentation, schematics and diagrams • Strong analytical and problem-solving skills with a methodical approach to troubleshooting • Ability to accurately follow established procedures and document technical work and test results • Good communication and teamwork skills, particularly when exchanging technical information with colleagues • Ability to work independently under moderate supervision and make appropriate technical decisions within established procedures • Technical/vocational qualification, training or certification is an advantage; no specific minimum education requirement. Preferred Qualifications: • Background in a Service Centre, repair centre or technical workshop environment • Familiarity with medical devices or other regulated products • Knowledge of calibration, testing and quality-control processes • Ability to identify recurring faults and contribute to process improvements • Experience providing technical guidance or support to new or less experienced colleagues.   Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.  ‌ ‌     Recruitment Fraud Alert   We are aware of phishing scams targeting job seekers. Please keep the following in mind:

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