Jobs / United States / Cigna Health And Life Insurance Company
Client Account Support Senior Manager, PNW & CA- Cigna Healthcare
Cigna Health And Life Insurance Company · 🇺🇸 United States Work at Home
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 14 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest May 2026) — the step every H-1B hire needs first. USCIS also records 30 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Cigna Health And Life Insurance Company paid sponsored hires in similar roles1 certified filing for “Architecture Senior Manager” (Database Administrators) in CT: $183k–$183k, median $183k. Most were filed at wage level IV (100%) — 4 lottery entries, ≈61% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Cigna Health And Life Insurance Company
The US Department of Labor certified 14 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest May 2026) — the step every H-1B hire needs first. USCIS also records 30 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Cigna Health And Life Insurance Company →
About the role
The Client Account Support Senior Manager for the US Employer's Over 500 (O500) segment is responsible for leading client implementation outcomes and experiences across our regional support model. This role leads a team of Implementation Managers (IMs) within Client & Service Operations, ensuring the successful onboarding of new and renewing clients in the O500 (Middle Market) segment. The Senior Manager is accountable for developing high-performing talent, driving operational excellence through effective project management and risk mitigation, and building strong partnerships with sales leaders, brokers, and clients. This leader will foster a culture of inclusion, accountability, collaboration, and innovation while providing strategic oversight of workforce planning and resource management. Additionally, the role contributes to broader organizational initiatives aligned with CS&O goals and delivers exceptional client implementation experiences. What You’ll do: Leadership and Team Management • Lead and manage a team of O500 Implementation Managers (IMs), utilizing tools such as Management Operating System, Verint, Vista, and Tableau to monitor performance, optimize productivity, and support business outcomes. • Establish clear goals, expectations, and performance metrics for IMs, providing ongoing coaching and development to drive success. • Conduct regular one-on-one meetings focused on performance, capacity, engagement, career growth, and achievement of business objectives. • Develop and mentor team members while building bench strength and supporting complex issue resolution and escalations. • Observe and assess team performance, providing timely, actionable feedback to support continuous growth and improvement. Project Management and Optimization • Facilitate inventory review meetings (stand-ups) and escalated account reviews to drive successful implementation outcomes and maintain visibility for sales leadership. • Manage workload distribution across the team based on business priorities, strengths, skillsets, and capacity. • Understand market strategy and anticipated business activity to proactively align resources and implementation approaches. • Identify, assess, and mitigate risks to ensure seamless client onboarding experiences. • Drive performance improvement through effective use of metrics, reporting, and continuous process optimization. Strategic Partnerships and Alignment • Build and maintain collaborative relationships with sales leaders, brokers, clients, and matrix partners to support successful implementation outcomes. • Communicate implementation strategy, status, risks, mitigation plans, and key initiatives to leadership and stakeholders. • Partner across functional areas to resolve escalated issues, analyze root causes, and implement sustainable solutions. Cultural Leadership • Promote a culture of inclusion, accountability, collaboration, growth, and empowerment. • Lead initiatives and conversations that support employee engagement, innovation, adaptability, and organizational success. Organizational Contributions • Communicate organizational initiatives and business priorities, helping team members understand their connection to broader O500 and CS&O objectives. • Meet with clients and brokers to support resolution of escalated implementation issues, including executive communications and project reporting. • Utilize CS&O tools and reporting to provide leadership updates on team performance, client escalations, and process improvement opportunities. Resource Management • Ensure adequate staffing and resource availability to meet business demands, including hiring, backfill planning, training, and vacation management. • Develop and evolve workforce capacity planning to su