Jobs / United States / Adobe INC
Enterprise Technical Account Manager
Adobe INC · 🇺🇸 2 Locations
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 1,036 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 221 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Adobe INC paid sponsored hires in similar roles2 certified filings for “Technical Account Manager” (Operations Research Analysts) in UT: $86k–$163k, median $124k. Most were filed at wage level II (50%) — 2 lottery entries, ≈31% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Adobe INC
The US Department of Labor certified 1,036 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 221 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Adobe INC →
About the role
The Enterprise Technical Account Manager (eTAM) is a senior business-critical role responsible for overall solution health and maintaining a high standard of technical operational excellence to deliver customer value, accelerate solution use, and be the customer’s advocate with Adobe product and engineering. eTAMs quickly grasp a customer's landscape, assess their maturity and solution lifecycle, and identify immediate, short- and long-term wins. You will share expert guidance grounded in Adobe and industry standards. Consistent technical rigor, dependable solution health, and a focus on customer needs are central to this role. Building a clear technical engagement strategy — and following through on it — is how eTAMs help customers succeed. Responsibilities: • Deliver consistent technical excellence through early engagement and ongoing solution health monitoring • Lead capability roadmap and discovery sessions with customers to uncover both quick and larger engagements that increase adoption and product use • Identify technical risk by understanding customer use cases, and flag potential challenges proactively • Increase product adoption through measurable engagements that build customer understanding • Maintain regular communication with internal and external teams, consistently representing customer needs • Engage with Director and VP-Level executives to translate business needs into technical and operational plans • Manage all technical challenges and ensure customers tickets and issues are fully addressed and resolved with urgency • Work hands-on with cross-functional Adobe teams to ensure customers are provided with the highest level of proactive support and technical strategy based on Adobe/industry standards • Make sure customers are aware of opportunities available through the Ultimate Success program and customer alpha/beta programs, and help them take part • Provide detailed reviews of service disruptions, metrics, and prelaunch planning. Present clear data and insights to customer leadership • Serve as the first point of contact for critical technical concerns, and coordinate resolutions with Adobe services, sales, product, and engineering teams • Assess and document customers’ technical environment to reveal ongoing insights, improvements, and optimization opportunities • Proactively recommend how new and existing features fit within customers’ environments, using industry and Adobe standards and proven methodologies • Participate in customer-requested meetings, as well as strategic and quarterly business reviews (on-site and remote) • Participate in project-based, consultant-led architectural and design discussions to ensure solutions are optimal for the customer(s) • Continue developing your technical and interpersonal skills, and help mentor team members as needed Requirements: • 10 years of experience focused on building technology roadmaps, enablement plans, support and operations models in either a consulting setting or industry/client side • 5 years in a start-up-minded environment, Fortune 500 company, or direct customer-facing consulting experience • Bachelor’s or advanced degree in computer science, information technology management, business, marketing/communications or related field • Track record of leading critical customer conversations and bringing opportunities forward to build value and positive sentiment • Experience building and delivering a technical health and enablement plan, and clearly articulate wins based on capability activation • Deep understanding of how Adobe products fit together to deliver integrated workstreams that support adoption and account health • Understand customer needs and organizational maturity, and tailor a technical adoption/enablement plan tha