Jobs / United States / Servicenow INC
Senior UX Design Strategist
Servicenow INC · 🇺🇸 San Diego, CALIFORNIA, US (Remote) · Remote
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 547 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 185 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Servicenow INC paid sponsored hires in similar roles9 certified filings for “Senior UI/UX Designer” (Industrial Engineers) in CA: $120k–$145k, median $145k. Most were filed at wage level III (44%) — 3 lottery entries, ≈46% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Servicenow INC
The US Department of Labor certified 547 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 185 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Servicenow INC →
About the role
The Team The Technical Solutions Go-to-Market team reimagines and accelerates AI-native innovation through a human-centered design and data-driven strategy. We are a specialized pre-sales team of Service Design Strategists, Solution Architects, AI Architects, and Data Architects who partner with Marquee and strategic customers during pre-sales motion to co-create solutions to their most pressing business challenges, and to drive AI NNACV for ServiceNow. Through our rapid, lean process, we integrate deep customer empathy, with technical possibility, with business outcomes—delivering production adjacent solutions and progressing ServiceNow AI product adoption. Design Strategist The strategist combines product knowledge with deep customer understanding and design thinking to translate fragmented business challenges into cohesive AI-native solutions. Through human and data discovery, they uncover real opportunities and define in close collaboration with the AI and Solution Architects how the platform solves them in the customer's own language. They orchestrate stakeholder alignment around a shared vision grounded in customer insights, building trust and clarity at every level. This role has natural synergies with teams outside their own, eg. Inspire Value (business value team), Marquee (top accounts), Account Execs, and Product Design. The Role You thrive at the intersection of human needs and AI-driven business impact. You're a self-motivated leader and hands-on maker who excels in ambiguous, highly collaborative environments - synthesizing diverse perspectives across client, sales, and product to drive clarity and alignment. What You'll Do: • Align engagement to impact: Partner with Leadership, Value team, Account and AI, Data and Solution Architects to connect customer engagements directly to business objectives and revenue opportunities • Facilitate discovery & design: Plan and co-deliver design thinking workshops with customers (end-users through C-suite) and account teams, uncovering current-state realities • Synthesize and co-create: Lead research activities with the team, then translate insights into collaborative future-state solutions with customers and internal stakeholders • Translate to experience: Transform co-created narratives into tangible experiences that can be sold and implemented driving accelerated time to value for the customer • Communicate across audiences: Articulate concepts clearly to both technical and non-technical stakeholders, with skill in translating complex ideas for executive visibility • Build the narrative: Create and publish engagement stories and artifacts that amplify customer wins and inform product strategy To be successful in this role, we need someone who has: • 8+ years of Service Design experience with the ability to envision and inspire holistic customer-centric solutions • 5+ years of ServiceNow platform experience • Experience in Solution Sales • Comfort and ease in customer-facing meetings (pitching and planning sessions) and workshops (facilitating) • Experience in conceptualization, design strategy, UX, and art direction of prototypes • Understanding native mobile, web application, and responsive web design experience • Command of design basics: readability, iconography, color, and spatial relationships • Familiarity with collaboration, design and prototyping tools such as Zoom whiteboard, Figma and Claude • Strong storytelling and communication design skills Key attributes: • Highly collaborative, team player • Comfortable in ambiguity • Experience working with enterprise customers • Experience working with ServiceNow • Product, sales, business strategy Relevant Mindset • Confident, collaborative, and flexible as a member and discipline leader in an inter