Jobs / United States / Peloton Interactive INC
Sr. Associate, Studio Experience
Peloton Interactive INC · 🇺🇸 New York, New York
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 30 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 34 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Peloton Interactive INC paid sponsored hires in similar roles1 certified filing for “Studio Producer” (Producers and Directors) in NY: $103k–$103k, median $103k. Most were filed at wage level II (100%) — 2 lottery entries, ≈31% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Peloton Interactive INC
The US Department of Labor certified 30 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 34 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Peloton Interactive INC →
About the role
ABOUT THE ROLE Peloton Studios operates 365 days a year to deliver both a broad offering of highly engaging subscription content and world-class boutique fitness offerings to our members. We are looking for an upbeat, positive, and customer service-driven individual with a love for health and fitness and an excitement for Peloton to join our Studio Experience team. This individual prioritizes organization, preparation, and execution, in addition to outstanding customer service. YOUR DAILY IMPACT AT PELOTON • Provide exceptional levels of customer service to members and guests • Respond to any email or in person queries with a professional and friendly demeanor • Effectively book, cancel and reschedule live productions for members through TeamUp, our reservation system, assisting them with any account related issues • Liase with programming to assist with and communicate and class changes or cancellations, including refunds. • Perform check in duties prior to live production, ensuring members and guests are aware of and adhering to studio rules, waivers and terms and conditions • Assist in post class meet & greets; taking, uploading and sending photos to guests and members • Become proficient in all systems across our reservation system, email provider, sms, g-suite, slack. • Perform any miscellaneous administrative tasks, including studio logs, trackers, etc. • Act as a main point of reference for members who need additional or general assistance throughout the studio- be an expert in the studio and production experience • Ensure the energy of the studio experience is optimal, supporting the wider production teams with audience placement and participation • Coordinate group bookings from our community and assist with corporate group arrangements • Act as a group host for any community, member and corporate group bookings, being ever-present and available to help with questions and direction. • Provide behind the scenes tours for VIPS, prospective clients and key stakeholders, whilst supporting the wider studio team with member tours on member days • Have the highest level of brand and product knowledge, along with full awareness of upcoming events, activations and promotions • Help build surprise and delight moments for members and guests before, during, and post member visits with the help of fellow studio departments- including but not limited to birthday celebrations, milestones and anniversaries. • Be flexible to support in any additional studio activations or duties outside of our member class offering, including but not limited to event support, group and corporate bookings. • Think creatively about ways to improve the Peloton experience for our members every day in-studio and solve problems, share ideas, and implement with leadership • Be an integral part of the overall live studio experience • Project management assignments and responsibilities YOU BRING TO PELOTON • 2+ years of work experience in the customer service/hospitality industry • Concierge, health, fitness experience is a plus • Must be reliable, professional, energetic, friendly, and computer literate • Must be friendly and outgoing • Ability to effectively communicate in person, via email, and via phone • Must have a friendly and professional phone and email etiquette • Must have excellent communication skills • Able to prioritize and multi-task within a fast-paced environment • Must be willing to initiate tasks and perform duties without direction • Must have outstanding customer service and problem-solving skills • Must have a positive, can-do mentality • Ability to work in a fast-paced environment • Ability to work a flexible schedule that includes weekends, holidays, early morning (5AM) and late evening (10PM), adapting t