Jobs / United States / Servicenow INC
Sr. Manager, Customer Success – Healthcare Cybersecurity ( Armis/ Veza)
Servicenow INC · 🇺🇸 Philadelphia, PENNSYLVANIA, US (Remote) · Remote
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 547 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 185 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Servicenow INC paid sponsored hires in similar roles33 certified filings for “Senior Inbound Product Manager” (Sales Engineers) in CA: $156k–$199k, median $169k. Most were filed at wage level III (52%) — 3 lottery entries, ≈46% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Servicenow INC
The US Department of Labor certified 547 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 185 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Servicenow INC →
About the role
Sr. Manager, Customer Success – Healthcare Cybersecurity About the Role The Sr. Manager of Customer Success leads Armis's healthcare customer success portfolio, serving as the strategic bridge between technical teams and healthcare stakeholders (clinical IT, biomedical engineering, compliance, security operations). You'll own portfolio performance across hospital systems and healthcare enterprises, mentor Technical CSMs supporting complex medical device and clinical network environments, and ensure consistent execution of strategies that drive adoption of OT/IT security across hospitals, labs, imaging centers, and clinical workflows. You'll translate healthcare compliance and operational realities into scalable success frameworks. Key Responsibilities • Own regional ARR planning and attainment for healthcare accounts. Align resources to customer segmentation maturity levels, clinical network complexity, and regulatory timelines; run cadence reviews and intervene early on retention risks tied to medical device visibility or compliance gaps. • Standardize healthcare-specific EBR narratives around clinical network security outcomes (segmentation velocity, device inventory completeness, incident response readiness) and risk metrics. Partner with customers on FDA cybersecurity compliance storytelling and HIPAA/HITECH audit readiness. • Establish and enforce portfolio-level healthcare risk playbooks. Chair recurring risk reviews focused on critical device vulnerabilities, unmanaged endpoint exposure, and segmentation gaps; coordinate cross-functional mitigations with biomedical, IT, and security teams. • Operationalize healthcare network design reviews and security standards across the portfolio. Define best practices for DICOM/HL7 protocol visibility, clinical VLAN segmentation, NAC enforcement, and medical device inventory governance. Scale reusable patterns that accelerate time-to-value for multi-site hospital systems. • Run regional Voice of Customer cadences focused on healthcare-specific use cases. Aggregate clinical IT and biomedical requests into prioritized asks (e.g., remote maintenance security, OT/IT convergence visibility, wireless medical device monitoring); coordinate beta engagements and close feedback loops with Product and clinical advisory boards. • Establish enablement agenda for the healthcare team. Build proficiency baselines on medical device types (imaging, monitoring, therapeutic, lab), clinical communication protocols (HL7, DICOM, IEEE 11073, BACnet, Modbus), healthcare compliance frameworks (IEC 80001, NIST CSF for Healthcare, HIPAA Security Rule), and ensure expert coverage for complex architectures and incident response scenarios. • Own healthcare onboarding standards and playbooks. Define discovery workflows for multi-facility deployments, clinical network assessments, and medical device inventory projects. Measure adoption of best practices across segmentation, patching, and incident coordination. • Scale healthcare vertical frameworks. Tailor strategies for different customer profiles (academic medical centers vs. community hospitals vs. integrated delivery networks) and regulatory contexts (FDA premarket requirements, state healthcare data breach laws, CMS security standards). • Drive customer-to-product feedback loops. Maintain relationships with healthcare advisory boards and clinical IT leaders; advocate for product enhancements around medical device discovery, clinical protocol monitoring, and healthcare-specific compliance reporting. • Model ethical decision-making on healthcare security trade-offs (balancing security hardening against clinical operational continuity). Hold team accountable to balanced customer outcomes and organizational targets. • Cultivate a learning culture. Run retro