Jobs / United States / Allstate Insurance Company
Claims Reporting Representative
Allstate Insurance Company · 🇺🇸 National General Tijuana
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 38 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 25 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
Or apply yourself on the official page →
Sponsor Radar — Allstate Insurance Company
The US Department of Labor certified 38 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 25 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Allstate Insurance Company →
About the role
Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more. Job Description The Customer Service Associate III handles moderate to complex inquiries, addresses various types of policies and billing inquiries from internal or external customers in an efficient, professional and accurate manner and resolves service concerns while documenting customer requests, and completing changes to policies. This individual provides service to customers, which may include inbound/outbound calls, incoming correspondence, other communications sources and call transfers for service transactions. What You’ll Do • Establish rapport with customers and gather details to file First Notice of Loss (FNOL) claims. • Provide clear explanations of the claims process and next steps. • Receive, screen, and route incoming phone calls and electronic correspondence. • Communicate with customers and third parties to obtain or provide claim‑related information. • Accurately document customer interactions following established guidelines. • Assist with scheduling inspections and arranging rental cars when needed. • Demonstrate empathy, patience, and professionalism during every conversation. • Use online systems and prompts to guide callers and set expectations. What You Bring Required • Advanced English and Spanish (fully bilingual). • Strong verbal and written communication skills. • Ability to multitask across multiple systems. • Proficiency in Microsoft Office (Word, Excel, Outlook). • Strong attention to detail and ability to follow structured procedures. • Minimum 1 year of call center experience Preferred (Nice to Have) • Experience in claims, customer service, or call center environments. • Prior exposure to insurance processes or terminology. Job Requirements & Schedule • Training Schedule: 5:30 a.m. – 3:00 p.m. • Work Schedule (flexibility required): Availability: Monday to Friday starting at 5:00 a.m., and a short shift on Saturday. • Fixed schedule will be assigned after training. Work Location • On-site and eligible for work-from-home after 4 months, based on performance and readiness. Why Integon We offer rewards that support your wellbeing, your family, and your growth. Compensation and Financial Benefits • Paid training. • Fully reported wages to IMSS and Infonavit. • Savings Fund. • Profit Sharing. • Weekly food vouchers. • Weekly payment schedule. • Life and burial insurance. Wellbeing • Nine days of Paid Time Off (in addition to annual vacations). • Nine paid company holidays per year. • Marriage Leave. • Parental Leave. • Access to learning platforms for your professional development. • Employee referral program. • Discounts with partner establishments. • Monthly employee events and celebrations. Workplace • On‑site parking. • On‑site wellness center. • On‑site coffee shop. • Gaming room. Who Thrives Here You’ll succeed in this role if you’re someone who enjoys helping others, communicates with empathy, thrives in a team environment, and is eager to grow your skills in the insurance field. Apply Today Start your career with a certified Great Place to Work and a team that values your growth, individuality, and success. Skills Consumer Protection, Customer Data Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management Joining our team isn’t just a job — it’s an opportunity. One th