Customer Success Associate
Lyceum · 🌍 Berlin
Sponsorship verdict
No sponsorship evidence yet
No government record and no wording either way. Not a refusal — ask the recruiter.
- No government sponsor record hereThis employer posted directly and does not match a government sponsor register.
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- Can’t check pay against the visa rulesNo salary stated. Germany EU Blue Card needs at least €50,700 a year (shortage-occupation / recent-graduate: €45,934). Source: https://www.make-it-in-germany.com/en/visa-residence/types/eu-blue-card, rules effective 2026-01-01.
- Confirmed live todayWhen a source last listed this job as open.
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Why not apply?
No register record and no sponsorship wording in the posting. Worth asking the employer before investing significant time.
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Sponsor Radar — Lyceum
This employer posted directly and does not match a government sponsor register.
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About the role
The Role As Customer Success Manager, you own the relationship with our customers once the contract is signed, especially our largest accounts. You guide them through onboarding, stay their go-to contact, and make sure every request gets a fast, reliable answer. You don't need to be an engineer. You work closely with our technical Customer Success team, who handle the deep infrastructure issues, while you keep customers informed and happy. What You'll Do • Own the customer relationship after signing, with a focus on our largest accounts • Guide customers from signed contract through onboarding • Be their consistent point of contact at Lyceum • Respond quickly to requests and issues, and make sure each one is followed up • Build trust through regular, proactive communication • Coordinate with our technical Customer Success Team and be responsible for building the customer success function • Make sure our customers are satisfied and keep growing with us What We're Looking For • Basic technical understanding; interest in cloud, AI or infrastructure • High sense of urgency, don't keep customers waiting • A professional, credible presence with customers • Fast and hands-on: you keep things moving and follow through • Likeable and easy to trust • Strong written and verbal communication in English, German is a plus Bonus Points • Previous experience in customer success or account management • Previous experience in fast-moving startup environments, ability to adjust quickly and take ownership • Exposure to B2B tech, SaaS or cloud customers Why us? • Outstanding team: Work with some of the best engineers in the world, coming from hedge funds, big tech, AI startups and top universities • Once in a lifetime opportunity: Early-stage company in the fastest-growing market in the world • Ownership: Shape how European AI companies access GPU compute • European mission: Build sovereign, GDPR-compliant AI infrastructure for the next generation of deep-tech Find Jobs in Germany on Arbeitnow