Operations Learning Specialist - Wholesale & Bonds

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About the role

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description This team supports the Wholesale/National Lockbox and Bonds business lines, delivering training programs that help employees learn operational processes, payment-processing workflows, and business-specific procedures. The Trainer is responsible for facilitating both onsite and virtual training, maintaining and updating training materials, coordinating training activities with business leaders, and supporting learner readiness across multiple locations. Day-to-day responsibilities include onboarding new employees, observing and evaluating training needs, developing or enhancing training content, partnering with operational leaders to identify skill gaps, and supporting cross-functional training initiatives. Over time, the individual will independently lead training sessions, contribute to training improvements, and help ensure consistent delivery of learning programs across the supported business lines. Basic Qualifications - Bachelor’s degree, or equivalent work experience - Typically one to two years of related experience, preferably in regulatory compliance activities Preferred Skills/Experience - Basic knowledge of government and regulatory laws and regulations - Basic knowledge of U.S. Bancorp operations, policies and procedures - Effective verbal and written communication skills - Ability to research and manage multiple projects and deadlines simultaneously If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our  disability accommodations for applicants . Benefits:   Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: • Healthcare (medical, dental, vision) • Basic term and optional term life insurance • Short-term and long-term disability • Pregnancy disability and parental leave • 401(k) and employer-funded retirement plan • Paid vacation (from two to five weeks depending on salary grade and tenure) • Up to 11 paid holiday opportunities • Adoption assistance • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here . U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the  E-Verify program . The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In

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