Jobs / Spain / Novartis Pharmaceuticals Corporation
Program Manager, REFS Technology
Novartis Pharmaceuticals Corporation · 🌍 Barcelona Gran Vía
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About the role
Salary Range: €57,900.00 - €107,500.00 Job Description Summary Location: Barcelona, Spain #LI-Hybrid Internal job title: Associate Director - Program Manager, REFS Technology This role is based in Barcelona. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. About the Role: The Program Manager, REFS Technology is accountable for the end-to-end leadership of a portfolio of complex, cross-functional technology programs supporting Real Estate & Facility Services globally. The role translates REFS strategy and business priorities into executable technology roadmaps, integrated program plans, and measurable outcomes. It aligns Business, DDIT, Architecture, Security, Procurement, Finance, Operations, and external partners while maintaining clear governance, financial control, delivery discipline, and executive transparency. This position ensures that interdependent REFS technology initiatives deliver sustainable business value, remain aligned with enterprise standards, and transition successfully into operations, including the responsible adoption of AI, automation, and robotics where these technologies create measurable operational value. Job Description Key Responsibilities: • Program Strategy & Roadmap: Own the definition and delivery of multi-year REFS technology programs and roadmaps aligned with business priorities and DDIT strategy, ranslating strategic priorities into executable plans, measurable business outcomes, and aligned cross-functional delivery while proactively challenging risks, dependencies, scope, and investment decisions to ensure successful execution. • End-to-End Program Delivery: Lead programs from demand shaping and initiation through design, build, deployment, adoption, operational handover, and benefits realization, driving integrated planning, cross-functional execution, delivery accountability, and proactive risk mitigation to ensure successful business outcomes. • Governance, Portfolio & Decision Management: Establish proportionate governance aligned with DDIT and REFS standards, including phase gates, steering committees, decision forums, and reporting cadence; provide executive-ready program status, decision papers, risk assessments, financial views, and recommendations. • Financial & Commercial Leadership: Own program financial planning, forecasting, budget control, and variance management; partner with Finance and Procurement to shape sourcing strategies, commercial models, SOWs, purchase requests, and change controls; Validate that commercial commitments are linked to defined deliverables, milestones, acceptance criteria, and measurable outcomes; • Vendor & Partner Management : Lead complex multi-vendor delivery environments involving strategic suppliers, system integrators, SaaS providers, and local implementation partners; Hold partners accountable for contractual commitments, quality, delivery dates, risks, dependencies, and recovery actions; Ensure vendor plans are integrated into the overall program plan and aligned with internal readiness and governance requirements. • Stakeholder & Change Leadership : Act as the senior program interface between REFS leadership, DDIT domains, regional and site stakeholders, and external partner, driving stakeholder alignment, change management, communications, training, and adoption to ensure successful program delivery and business value realization. • Architecture, Risk & Operational Readiness : Ensure program solutions align with enterprise architecture, cybersecurity, privacy, quality, regulatory, and service-management requirements; Drive early identification and resolution of cross-platform, integration, data, infrastructure, security, and site-readiness dependencies; ensu