Jobs / United States / Servicenow INC
Director of Engineering, HR Service Delivery
Servicenow INC · 🇺🇸 Santa Clara, CALIFORNIA, US
Sponsorship verdict
Sponsorship possible
One solid signal, not two — worth applying, and worth asking about sponsorship early.
- Employer is on a government sponsor recordThe US Department of Labor certified 547 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 185 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
- The posting doesn’t mention sponsorshipSilence isn’t a refusal — ask the recruiter before investing much time.
- No salary bar for this routeH-1B has no fixed salary bar: the employer must pay at least the prevailing wage for the role and area. Cap-subject employers enter a lottery weighted by wage level. Source: https://www.federalregister.gov/documents/2025/12/29/2025-23853/weighted-selection-process-for-registrants-and-petitioners-seeking-to-file-cap-subject-h-1b, rules effective 2026-02-27.
- What Servicenow INC paid sponsored hires in similar roles1 certified filing for “Director, Software Engineering – Digital Technology GTM” (Computer and Information Systems Managers) in TX: $209k–$209k, median $209k. Most were filed at wage level IV (100%) — 4 lottery entries, ≈61% projected selection odds for cap-subject employers. Source: US Department of Labor LCA disclosure data (Oct 2025 – Jun 2026).
- Confirmed live todayWhen a source last listed this job as open.
US H-1B: cap-subject employers enter a lottery weighted by wage level — Level I gets 1 entry, Level IV gets 4 (DHS projected selection odds ≈15% at Level I to ≈61% at Level IV). Universities and non-profit research employers are cap-exempt. The $100,000 fee for new petitions from abroad is currently blocked by a court order (appeal pending).
A verdict summarises public evidence; it is not legal advice and never a guarantee — the employer and the immigration authority decide. Sign in to factor in where you can already work.
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Sponsor Radar — Servicenow INC
The US Department of Labor certified 547 H-1B/E-3 labor condition applications for this employer between Oct 2025 and Jun 2026 (latest Jun 2026) — the step every H-1B hire needs first. USCIS also records 185 H-1B approvals in FY2023. Source: LCA disclosure data (US Department of Labor (OFLC)).
Past sponsorship or register membership never guarantees sponsorship for this vacancy or for you. Full Sponsor Radar for Servicenow INC →
About the role
About the Role ServiceNow is seeking a Director of Engineering to lead the architecture, delivery, and evolution of key services within the HR Service Delivery (HRSD) portfolio. HRSD helps organizations deliver seamless employee experiences through intelligent workflows, case management, knowledge, lifecycle events, document management, and AI-powered employee assistance. As a Director of Engineering, you will lead an organization of approximately 20 engineers responsible for building and operating critical HRSD services that serve some of the world's largest enterprises. You will define technical strategy, drive execution, and ensure the delivery of highly scalable, reliable, and secure cloud services that power employee experiences across the ServiceNow platform. This role also provides a unique opportunity to shape how AI transforms software engineering. You will drive the adoption of AI-assisted development practices, automation, and intelligent engineering workflows to improve productivity, accelerate innovation, and raise the quality bar across your organization. The objective is not simply efficiency, but reinvesting engineering capacity into delivering greater customer value and product innovation. Location: San Francisco, CA | Santa Clara, CA | San Diego, CA Work Model: Hybrid What You'll Do Lead Critical HRSD Services Own the technical strategy, architecture, delivery, and operational excellence of key services within the HR Service Delivery portfolio. Build scalable platform capabilities that support employee service management, knowledge experiences, lifecycle workflows, document management, and emerging AI-powered HR solutions. Deliver AI-Powered Employee Experiences Drive the development of intelligent, AI-native capabilities that help employees find information, complete tasks, resolve issues, and navigate key moments in their employment journey. Partner closely with product and design teams to translate customer needs into impactful solutions. Drive Technical Strategy and Architecture Make long-term architectural decisions that improve scalability, reliability, extensibility, and operational efficiency. Balance near-term delivery commitments with investments in platform modernization and technical innovation. Transform Engineering Through AI Champion the adoption of AI-assisted engineering practices across the software development lifecycle. Leverage modern AI capabilities to improve developer productivity, automate repetitive work, enhance quality, and accelerate delivery while maintaining strong engineering accountability and oversight. Build World-Class Engineering Teams Recruit, develop, and retain exceptional engineering talent. Coach engineers and emerging leaders, foster a culture of ownership and continuous learning, and create an environment where teams can perform at their highest level. Drive Engineering Excellence Establish a high bar for software quality, operational rigor, security, reliability, and maintainability. Use data and metrics to continuously improve engineering effectiveness, system health, and customer outcomes. Partner Across the Organization Collaborate closely with Product Management, Design, Customer Success, Platform Engineering, and executive leadership to align priorities, drive execution, and deliver customer value. Ensure Security and Trust Build services that meet the highest standards for security, privacy, compliance, and responsible AI. Safeguard sensitive employee information while enabling innovation at enterprise scale. Qualifications Leadership Experience • 12+ years of software engineering experience with a proven track record of delivering enterprise-scale products and services • 5+ years of engineering leadership experience, including experience managing engineer