Jobs / Hungary / Sanofi US Services INC
GBU Controlling Operations – Head of Service Delivery International (Budapest)
Sanofi US Services INC · 🌍 Budapest
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About the role
Location: Budapest, Hungary Job Type: Permanent, Full-time, Hybrid About the job Our Team As Head of Service Delivery International (Budapest), you will lead a team of 28 professionals delivering Controlling Operations services across 32 countries in Africa, Central & South Europe, and Eurasia, while driving convergence and harmonization across 7 International MCOs worldwide. Ready to make your move? Join the team that supports Sanofi's operations from the inside – simplifying processes, scaling bold ideas, and driving performance across our global network. As part of the newly created GBU Controlling Operations team within Business Operations, you'll deliver best-in-class financial planning and analysis services across a highly complex international landscape. Here, your leadership will shape how we deliver high-quality, compliant, and cost-effective finance services across multiple hubs and time zones, managing €327 million in OPEX and partnering with 200+ stakeholders worldwide. About Sanofi We are an innovative global healthcare company, driven by one purpose: we chase the miracles of science to improve people's lives. Our team, across some 100 countries, is dedicated to transforming the practice of medicine by working to turn the impossible into the possible. We provide potentially life-changing treatment options and life-saving vaccine protection to millions of people globally, while putting sustainability and social responsibility at the center of our ambitions. Main responsibilities: • Lead the delivery of high-quality, compliant Controlling Operations services — including budgeting, forecasting, closing, and financial planning & analysis — across 32 countries. • Drive convergence and harmonization of processes across 7 International MCOs including EMEA, LATAM, Brazil, South East Asia & India, and Australia/NZ/South Korea. • Lead and develop a team of 28 professionals (including 3 direct Service Delivery Heads), fostering a culture of performance, collaboration, and continuous improvement. • Manage global transformation projects aligned to the core model (TM1, ERP, Rolling Forecasts, Insights Factory) in collaboration with Global Process Owners. • Build and maintain strategic partnerships with Finance Business Partners, Budget Owners, and 200+ stakeholders across geographies and time zones. • Lead governance meetings across the International perimeter, ensuring structured, outcome-driven sessions with clear action tracking and risk communication. • Continuously challenge legacy ways of working and recommend new approaches to drive efficiency and value creation. About you Experience: • Proven track record in service delivery leadership within a finance controlling environment • Experience in leading large international teams (30+ members) • Experience in driving process harmonization across multiple geographies Soft and technical skills: • Strategic thinker with strong operational execution skills • High influencing capacity • Ability to build credibility across multi-level stakeholders • Advanced knowledge of Risk & Internal Controls/SOX standards • Technology-savvy with familiarity with finance platforms (TM1, SAP) • Excellent communication, organizational, and change management skills Education: • Bachelor's degree in Accounting or Finance required; MBA and/or CPA preferred. Languages: • Fluent English essential; additional languages are a strong advantage given the international scope of the role. Why choose us? • Work where global operations meet bold ambition — supporting critical functions that help bring life-changing treatments to patients faster. • Own a high-impact leadership role from day one, with full accountability across 32 countries and a €327M OPEX perimeter. • Accelerate y