Staff Product Operations Manager, Platform

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About the role

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Samsara's Product Operations team is looking for a hands-on builder to join our Platform team and help accelerate our enterprise-ready roadmap. You will support the Billing, Org & Auth, and Security product teams, working closely with R&D leaders to turn ambiguous questions into rigorous analyses, repeatable workflows, and internal tools used across our Product and Engineering organization. You move ARR. Not "contribute to." Revenue (or an equivalent business result) grows because of decisions you made . You might investigate why enterprise customers stall on a security or permissions requirement, combine signals from thousands of support tickets and customer conversations to find what's blocking expansion, or build a dashboard that helps hundreds of product managers and engineers see how platform gaps translate into pipeline and retention risk. This is an individual-contributor role for someone who has already shown they can build and ship. You do not need a technical background. However, you do need to use modern AI and development tools to move beyond a prototype: work with data, write and debug code using AI, validate the results, put a useful tool in front of users, and improve it until people trust and rely on it. This is a remote position open to candidates based in the United States and Canada. Relocation assistance will not be provided for this role. You should apply if: • You want to impact the industries that run our world: Your efforts will help keep the lights on, get food into grocery stores, reduce emissions, and, most importantly, ensure workers return home safely. • You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set you up for success and have built a culture of rapid career development, with countless opportunities to experiment and master your craft in a hyper-growth environment. • You're energized by our opportunity: Our vision to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. • You want to be with the best: At Samsara, we win together, celebrate together, and support each other. You will be surrounded by a high-caliber team that encourages you to do your best. • You measure yourself by revenue outcomes: You want your work tied directly to ARR, and you're accountable for the result, not just the activity. In this role, you will: • Drive ARR through platform decisions. Identify the enterprise-readiness gaps that most limit new business, expansion, and retention, and shape prioritization so that fixing them measurably moves ARR. • Accelerate enterprise-ready delivery by partnering with the Billing, Org &

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